Welcome to WebmasterWorld Guest from 22.214.171.124
A guy called this evening and introduced himself. I was thrown off because his area code was in my state and the same area code as my dads. I was expecting a call from my dad to give me an update on a family situation. I answered the phone, 'hello?', when I usually answer it professionally. The man stated who he was and I was on my way into my office to speak with him.
I did not ask him his name again, but tried to see if his email address had something with his name in it. It didn't. I looked up his domain registration information - nothing.
This sounds so trivial to ask for advice on, but I need some ideas on how to ask what their name is in a professional way. I don't want to seem like I am not listening to what they are talking about - I'm just really bad at names. (This also applies to meeting someone in person). Any ideas?