You know you've lost the customer when . . . .

What are some 'red flags'?

[crashomon]

Hi, I've had some experiences with losing customers and thought I'd share a few with you, feel free to add yours.

You know you've lost the customer when . . . .

- They've changed their number and didn't inform you.

- They don't return your phone calls.

- They mention that their nephew does web sites . . . .

[dcrombie]

- They ask for a backup of the site on CD

- They go to jail

[robotsdobetter]

They leave and don't come back

They Moved to a new home and didn't tell you

[victor]

Their mom phones and tells you how old they really are

They register [your-site]-sucks.com

The Governor turns down their final appeal for clemency

They serve a "cease and desist" order on your sales force

Your country invades their country

[stuntdubl]

They start asking questions you know they really don't understand what it means...

They ask you for their ftp information.

They ask you where they are hosted.

They ask you for a log file.

They catch you BLATANTLY BS'ing them.

All my new clients seem to have to do this;), and I try to have them ask in such a way that doesn't tip off the previous webmaster until AFTER we are ready to make changes

[DXL]

As soon as they ask me for their hosting information, I know its a done deal.

When they get sent to prison (I design sites for rap artists and record labels, so this has happened a few times)