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Nosy client questions

Is this even legal?

         

danieljean

5:25 pm on Apr 12, 2004 (gmt 0)

10+ Year Member



My brother, also a web developer, was contacted by a group that had heard good things about our collective work.

In the first email, they told him how important it was for them to work with someone of similar Christian persuasion. He answered in good faith, believing them that this was "only a formality".

Then a second email came. Here are the questions they asked:

  • Have you ever been arrested? If yes, were you convicted?
  • Do you discriminate by race, sex, or creed?
  • Have you ever been fired from a previous job?
  • Have you ever thought about or engaged in any sort of sodomy?
  • How do people generally describe your temperament?
  • Do you work well with others?

Now I'm stumped. How to respond? In retrospect, it was probably a mistake to answer the first request.

This however would have you investigated by the Human Rights commission if you asked it of a potential employee. Do different rules apply for contractors? It's even worse because we are in Canada and they are in the US.

What would you do?

choster

5:30 pm on Apr 12, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Most laws, at least in the US, would apply the other way around. The provider of the service must serve clients without regard to race, religion, ethnicity, and certain other protected categories, or categories that strongly imply one of the protected categories-- you can't discriminate against Swedes, and if you make a rule that you don't serve blonde, blue-eyed people a Swede might well bring a successful lawsuit against you.

It's their money, so they have the right to ask you anything they want, be it your favorite color or your grandmother's sexual habits. You can always refuse. If I were interviewing for a job, similarly, I might ask what the company CEO's position on abortion was. They don't have to answer.

skipfactor

5:32 pm on Apr 12, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Do you discriminate by race, sex, or creed?

Funny they left "religion" out of that one.

>>What would you do?

Tell him I'm an atheist and run like hell.

Robino

5:32 pm on Apr 12, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member




Wow, that is strange!

Q. Have you ever been arrested? If yes, were you convicted?
A. Yes.

Q. Do you discriminate by race, sex, or creed?
A. All of the above.

Q. Have you ever been fired from a previous job?
A. All of them.

Q. Have you ever thought about or engaged in any sort of sodomy?
A. Only with other inmates. (prison can be a lonely place)

Q. How do people generally describe your temperament?
A. It doesn't matter. Anyone that has a problem with me can kiss my a**!

Q. Do you work well with others?
A. Yes.

---------------------------
Sorry, I couldn't resist.

If this job will pay you a lot of money, tell them what they want to hear.

Otherwise, I would tell them that I'm not interested in working for lunatics.

ogletree

5:32 pm on Apr 12, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Run. People like that are very difficult customers. They want lots of free work and will complain about everything. From my experience the louder a religious person is the more hate filled and annoying they are. I never do business with people that have religious bumper stickers or fishes anywhere especially business cards. They are the worst customres. A while back I talked to a guy that worked at olive garden near a bunch of churches and they all tried to get Sunday Lunch off because that is when the rudest customers came in and they did not tip.

Liane

5:32 pm on Apr 12, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Do you really want to work with anyone who would ask such ludicrous questions?

Do you know them? Have they ever been arrested or convicted? Are they into sodomy?

Jeeeeeeeze ... blow them off and you needn't be polite. They certainly weren't!

ganderla

5:34 pm on Apr 12, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I would answer like this:

Have you ever been arrested? If yes, were you convicted?

Yes, but all the witnesses suddenly dissapeared.

Do you discriminate by race, sex, or creed?

No, I hate everyone equally.

Have you ever been fired from a previous job?

Yes, but just becuase the boss was a jerk.

Have you ever thought about or engaged in any sort of sodomy?

<leaving this one alone>

How do people generally describe your temperament?

Very mean and moody.

Do you work well with others?

If I did, do you think I would be a webmaster!

pleeker

5:35 pm on Apr 12, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



What would you do?

Find another client. The answers to those questions are no one's business, and (aside from the last two) should have no bearing on your ability to serve a client's needs.

But ... if you don't want to turn these people away entirely, you could reply to those last two since they are reasonable questions -- just give them the names of a couple past clients who can attest to your temperament and ability to get along with others.

As for the others, I would make it perfectly clear that you respect their interest in doing business, but it's none of their business.

<<edit: Wow, look at the insta-flood of replies!>>

choster

5:48 pm on Apr 12, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



BTW, with the notable exception of bullet #4, these look like fairly benign questions that might be placed on an RFP for a major contract (especially for a governmental, educational, or non-profit organization) or even a typical employment application.

I've seen much more bizarre questions. IIRC Los Angeles County now requires you to indicate whether your company or any of its predecessors might have done business with slave owners, or financed/conducted/supported slavery or the slave trade. Then again, this may be a valid question because the County needs to protect itself against possible future liability.

blaze

5:59 pm on Apr 12, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Yeah, I agree with pleeker. If you want the business then just answer the last two questions and pretend you missed the others.

If you don't want the business then forward it to human rights and move on to the next.

blaze

5:59 pm on Apr 12, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Yeah, I agree with pleeker. If you want the business then just answer the last two questions and pretend you missed the others.

If you don't want the business then forward it to human rights and move on to the next.

danieljean

6:05 pm on Apr 12, 2004 (gmt 0)

10+ Year Member



Indeed, a flood of replies. Thanks folks!

Here's what he responded:

Mr XXXX,

If you have any questions regarding this email please contact me by phone (1-514-XXX-XXXX) or if you prefer sending me your phone number I could call you myself.

I'll have to decline answering these questions. I am a firm believer in privacy and though I am usually an open minded guy who'll open up to many people I don't do so lightly. I also feel that no potential contractors or worker should be required to answer such questions just to pay the bills.

If you still want to work together it would be my pleasure but I cannot set aside my beliefs just for a bit of money.

Liane

6:08 pm on Apr 12, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Good answer and much more polite than I would have been! ;)

<added> Guess I've been liviing outside of Canada for too long. I've lost my edge on "politeness". :)

danieljean

6:18 pm on Apr 12, 2004 (gmt 0)

10+ Year Member



Liane- I don't think it is innate... we have a reputation to maintain! ;)

Brett_Tabke

2:08 am on Apr 13, 2004 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



And it looks like the original poster has their answer.

Let cut and run, and get out this thread alive while we still can. ;-)