support and maintenance contracts

My company have developed a website for a third party and need to issue an

[jerry_mills]

My company have developed a website for a customer and have been asked for a simple support and maintenance contract. I have looked around on the web and found nothing very useful except some very long winded stuff that seems full of unnecessary legalese. Do you know of a free version that I can download and customise?

[ranwilli]

Sorry, not an answer, just reinforcing the need for guidance in basic contract for services.

I've done a few where I just made up a Word form with boxes for me to fill in in meeting with the cliet. my usual tactic is to try to sit on the same side of table with him and have him "OK" (sounds better than SIGN HERE) each provision in an initial box.

According to a lawyer friend (who didn't charge me for the advice, and warned me that it was "worth twice what I paid") the best contracts are those which are so clear in language that they are never tested in court.

I guess mine have worked all right, because I've never had anyone accuse me of not living up to it, and I've never had to sue a client for breach.

It seems really important to me that the "form" be so specific and "jargon free" that a third party could read it and immediately understand the entire scope of the agreement.

BTW, if your form is more than 1 page, EDIT it, your proposal is too complicated!

Lastly, this advice is worth TEN times what you're paying me.