Welcome to WebmasterWorld Guest from 18.104.22.168
Login, take all the pages off and leave a page saying
"Site awaiting payment from client - please contact accounts for full aceess"
It's your HTML - they don't have the right to use it withyout paying. Do NOT leave the old files on the server... ovbiously...
I learned some valuable advice over 30 years ago from a brick mason I worked for during summers as a teen-ager. He "built in" the ability to help receive final payment into his fireplace chimney jobs. Right about the middle of the chimney stack, he'd lay in a flat piece of glass which blocked off the flue. Upon completion of the job, the homeowner could look up and down through the chimney and see a clear flue not knowing the glass was there. When the homeowner paid the brick mason, he'd get up on the roof and slide a long stick down the flue to breakout all the glass. The homeowner that would be late or "forgetful" of paying the final payment would eventually call my mason friend complaining that the fireplace does not work. He'd tell them that after final payment, he'd fix it the same day. Once paid, he'd simply broke out the glass.
Long story short, I've learned to code according to that same principle on jobs I don't have an established relationship with a client. Examples can include building the mysgl database on your server ... once paid, duplicate it on the clients server. Just make his site fully functional, yet you maintain some vital part.
A local burearcratic school district, always crying their money woes, had me make up a site once where I was concerned about payment. So I off loaded all the web email functions (web page) which allowed the community/parents/students to email teachers onto one of my domains. The entire school site ran good, looked good, they were happy with it ... but no final payment. Finally, since I still controlled the web emailing feature, I'd do a bit of automated dialoguing with anyone trying to email a school staff person. Payment came pretty quick after that. Then I simply uploaded the web email feature to their server and tied it in.
I don't know about US law, but in the UK the property (intellectual or physical) remains the property of the seller until payment is made in full. Thus in UK law, he has every right to remove the pages, as a supplier has every right to remove physical goods not paid for from a customer. May need to check your local laws though.
The real kicker is that the company that the web site is for is in fact a lawyer. It is unbelievable that a lawyer would act like this, but he is.
I think I'll shoot off an email to this lawyer and ask him if the person who I have dealt with is an employeeor not because my lawyer told me to ask.
I have about 25 emails that pretty much chronicle the agreement, the development process, and the repeaded promises for payment. It's a small small site - only $450. But I could use that $450 and I'm not going to let it go!
I know of one firm that supplied a debt collection agency with a lot of support for a computer system and the company would simply not pay up. Eventually, one of their staff phoned them and explained that they had a really bad debt from one of their clients and asked if they could help them. They said they could. "What information do you need?" was the first question. They wanted the company name first...
The money came quite quickly after that.
You could try similar, phone and ask information regarding the cost of a lawyer to claim back your outstanding money, but don't mention the (small) amount. Explain you are ringing around to get the best quote. Keep the name of your 'client' quiet until near the end of the phone call - when you can state you may have a couple but the biggest outstanding payement is from a company called....where did I put that piece of paper...Ah, here we are...they are called...
So, turn your weakness into your strength, or his strength into a weakness, use a student lawyer. It will use up their time and cost you next to nothing. Eventually, they will probably pay just to get rid of the time wasting problem.
Then later, when they want changes made, it is cash up front in full at a high rate.
Just my humble ramblings and I am not a lawyer.
Good Luck and Keep Us Posted,
Now, as to "the facts" 1) Was your friend an employee or not at the time of "the contracting"? This might make for actual or apparent authority to bind his/her princiapl. 2) Is he/she still an employee? If so, it sounds like a sandbagging. 3) Did you ever communicate directly with "the lawyer" prior to or during the creative process? What was said and by whom? 4) Do you know "exactly" what your friend said, to whom and when? 5) At any point during the creative process or "negotiations" was specific compensation discussed, such as the hourly rate, billing procedures, fixed price for the entire process, etc? 6) Just how much of a professional are you? How many sites have you designed, for pay, for others prior to this job? If the answer is "many" then the failure to contract may may this look more like a "favor for a friend" and trying to break into a new field - websites for lawyers - than an actual contract job. If the answer is "few to none" then the inference is that there's serious grounds for doubting that this was, in fact, a work for hire under any definable terms. If you can't clearly define the terms of "the contract" - that is, if there wasn't a clear meeting of the minds - then you won't have much luck enforcing "the contract". You might have some luck under "quantum meruit" but don't ask me to explain that term. You've got a lawyer who will.
Webwork, Esq. - my other full-time job
My sister-in-law is a lawyer. I'll see if she can put a scare into this dork.
It's a shame when clients don't pay for all the hard work that you have put into a website. I'm not sure what state you are in, but in the state of Michigan, you do not need a contract in order to get paid. If you provided the services and completed them, that is proof enough for the judge to award you your money. The other thing is that you have emails from your client stating that they will send the payment.
This is what I had to do:
1) Tell my client that they had until Oct 2, 2003 to send the payment. If I do not receive it, I will contact my lawyer.
2) I contacted my lawyer - they did not pay (surprise, surprise). Lawyer charged $250. Lawyer threatened that he had until October 14, 2003 to send the money or else I would take it to small claims. My client contacted my lawyer on the 14th and stated that the payment will be sent on the first week of November. My client did not sign my contract and thought that because he didn't sign it, he didn't have to pay. My lawyer told him otherwise.
3) Never received the payment the first week of November. I filed for small claims a few weeks later. My date was 1/20.
4) Client called an hour BEFORE COURT TIME! and said he couldn't make it. He wanted me to reschedule and said that he wanted to make payment arrangements. I stated that I would not reschedule and if he wanted payment arrangements, we would have to go in front of the judge. My client said he still could not make it.
5) I showed up and client did not. I got a default judgement but was not able to collect my lawyer fees. Client has until Feb 20 to pay the full amount or he will have a bench warrant on his record and I can file a form so the court can start garnishing his wages. I highly doubt if my client will pay, so I don't mind going all the way on getting my money.
The real kicker of this story is that I gave this guy a HUGE break that I normally do not do. I quoted him a price of $1600, but since he wanted to partner up with me (he lived less than 2 miles away from here) and had 7 other projects for me, I gave him a deal of $500. I got the site done in 2 days and worked my butt off - I also put my other clients aside to get this done.
So for only $500 + court costs, I will go through any legal process on getting the money I am owed. Take away the lawyer fees and I'm getting $250 + court costs (which I think was $65). Don't think $450 is low - it's the prinicple! Contact them and tell them they have 2 weeks (specify the date and time) to get the payment to you. Tell them that you have proof through emails and that proof will be used against them in court. If they don't pay you, file a small claims. If these people do it to you - they will do it to others. It's a huge lesson learned, but it happens to the best of us and the experienced.
Good luck and let us know what happens!
I'm glad I inspired you! :) It took a lot for me to get the courage to face this guy in court... Well... if he showed up. ;)
You might want to contact your accountant about writing off the money as bad debt. I just got my taxes done and he stated that I could not write off labor.
Another thing - if you don't care about lawyer fees, go through the lawyer. They can get quite expensive (obviously).
I had all the proof in the world to get my money in court, but my client said he would only talk to my attorney. I called his bluff and had TJ contact him. My client argued with my attorney at first, then said he "didn't want to play any more games" and would pay the first week of November.
Now with the email to my lawyer that he would pay, this was even more proof that he owed me money.
He no longer has his design business website up, but I'm sure he has done this to a lot of people. He messed with the wrong person! Just be strong and go through with it ALL THE WAY. This will only make you stronger for the next idiot who thinks that they can do the same thing to you. If it was a different amount, like $100, I would still go through the whole process again. I'll post here to let you guys/gals know if he paid by 2/20 or not. It will be interesting. :)
Oh - another thing I thought of... when you take someone to court and you win, if they do not pay within that 21 days, you can have the court garnish their wages. With some states or counties, you can ask the court to have the default judgement on their credit report. Which will basically screw them for the next 7 years. Research all your options! :)
Always go for written contracts so the terms are in black and white.
The first thing he did, was bargain for a better rate. He's in trouble, and he bargains...
When I came on Wednesday as agreed, and brought my invoice, his staff told me that he was in Europe and they had nothing in the petty cash.
I was very pissed off and no longer interested in doing the job. So I told his guy. I emailed the guy in Europe, as the guy suggested and told him that .
The next day, the staff guy and starts threatening me saying he will tell every body I'm unprofessional. I did the work, but didn't give him the source codes.
The week after, they called, asking for revisions. I told him there wouldn't be any, as I had not gotten paid. They asked for the source code instead. I told him to "find a solution."
Surprise, surprise, two days later, they pay half of the job. I sent the source code, hoping I had not made a mistake.
At the end of the month, I got my entire payment when the owner called me in. He started saying that I didn't trust him and that I was unprofessional and that I should have been more understanding because he was in Europe.
I told him, there were terms that weren't respected and how was I suppose to know he would be in Europe. I should have refused this entire job from day one, as I didn't feel good working for those losers.
At least I got paid.
But it's surprising the amount of people who will not pay. It makes you tougher on other customers and sound paranoid, but one has to protect one's self.
Now, I just screen potential trouble makers, as I lose more money that way, even if I get paid two months later.
This all goes to show how a client's way of thinking (or lack of thinking) comes into play in a design job. For my part, I am going to try and do a better job of explaining the process to a client to get their expectactions in the right place. I am also going ot require 50% up front for EVERY job. Sad that a handshake no longer means what it used to.