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How To Contact Google

Getting Email Failures Trying to email help@google.com

     
7:23 pm on Jul 16, 2005 (gmt 0)

Junior Member

10+ Year Member

joined:Aug 13, 2003
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Hi,

I've been getting the following error while trying to email: help@google.com

host smtp1.google.com[216.239.57.25] said: 553 5.0.0 Header Error (in reply to end of DATA command)

I've been receiving this message for the last couple of weeks and would like to email them about about my website etc... I've already tried using the form at: [google.com...]

but only get the generic response and can't reply using email (FYI: I can send email anywhere else). It says at the end of the message to respond to the help@google.com email address if the generic response isn't good enough.

thanks

PS - I know that somewhere on this site are messages that may have other google email addresses but the search function doesn't seem to work.

2:45 pm on July 17, 2005 (gmt 0)

Senior Member from MY 

WebmasterWorld Senior Member vincevincevince is a WebmasterWorld Top Contributor of All Time 10+ Year Member

joined:Apr 1, 2003
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Have you tried sending them email from a web=based email service? i.e. Hotmail, Yahoo...
5:02 pm on July 17, 2005 (gmt 0)

Junior Member

10+ Year Member

joined:Aug 13, 2003
posts:53
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yes

the problem is why would this be only happening with google?