Google Response

[pcarlow]

How long does it normally take for Google to respond after sending them an email at [e-mail]?

[Brett_Tabke]

You usually won't get a reply.

[pcarlow]

Any tips for how I might get one? Anything in the title that might catch their attention?

[ncw164x]

You usually won't get a reply.

Hmm wanna bet

I have always had a response from both google search and google adsense, the search will take a few days to get a response but adsense is normally within 24 hours

I can't fault the service to be honest ;)

[glitterball]

I got a reply from them once when I pointed out a flaw in their Adwords billing system.

They got back to me very quickly, thanked me and fixed the problem.

I don't think that you will get a reply unless it affects their coffers.

[dibbern]

I've had to write 3 times this month. Twice about a canonicalization issue, and once to remove a file from the index.

In all 3 cases, I had a real-person answer to my letter within 48 hours. I'd have to give them a 10 for responsiveness.

BTW, I wrote to *webmaster@*

[pcarlow]

Great! I'll give that a try, thanks!

[Jakpot]

I've been fortunate to always get a response.
Although the responses all are very similiar. LOL

[JuniorOptimizer]

Yes. I've received the same response many times :)

[Rollo]

I've been fortunate to always get a response.
Although the responses all are very similiar. LOL

Same here... I got my canned response in about 6 weeks. Which is still better than Yahoo who never returns an email.

[Sanenet]

Well, I've been trying to get Adwords support to contact me over the last 2 weeks and STILL HAVEN'T GOT A REPLY.

Sorry!

[dibbern]

I always telephone for Adwords questions. Irs never failed.

[birdy]

Got a reply from both of them.
Adsense taking 2 days Google help generally in 24 hours time
Happy with them :)

[xrtza]

They will reply but seldom bother to fully read and understand what you are asking. I too always get a reply but the reply in the context of the question asked ussually falls short. More typically than not if you a very clear on everything they will suggest something already covered in the message sent to them. They seem to canned replies with a slightly human touch. We have not found any of the answers to be helpful but yes they do answer so I will give them credit for that much.

[pcarlow]

I wonder why they won't answer me then? Frustrating...

[xrtza]

I am sure their volume of emails up just a tad
:)

[Lorymer]

I wrote to [e-mail] and I got a reply a few hours later - the same day!

[twebdonny]

And the reply was?

[zeus]

I also got a responce those hmm 5 times I wrote, but it diddent help a bit, but they replyed

[incrediBILL]

You usually won't get a reply.

I've always gotten a reply, sometimes several in the same day, sometimes 2-3 days later, but always got a reply.

[incrediBILL]

Anything in the title that might catch their attention?

Try this title for grins:
"Suspected AdWord Fraud tied to insider trading @ GOOG"

BTW, don't include your real email address, URL or actual name, use a free email address :)

You won't get the reply you want, but you will get paid a visit I'm sure....

Just kidding