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Can't find mycompanyname.com in search for mycompanyname

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6:34 pm on Feb 8, 2005 (gmt 0)

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Hi - I wanted to make a single thread to discuss the recent issue of mycompanyname not appearing in SERPs for searches on mycompanyname.

In my case mycompanyname is a single word, which I invented. The only references to it online are links to my site. For the last couple years, when I search for mycompanyname, I was always #1, and then all the folks who link to me are refenced below.

Since Allegra, mycompanyname.com is not in the SERPs at all for a search on mycompanyname. I also don't appear in searches on directory.google.com, although you can SEE mycompanyname.com listed in the directory! What on earth!

Some facts:
- My PR recently went from 6 to 3 as of Allegra.
- for the last month I had a 301 redirect on / to route it to /cityname/
- if I search: mycompanyname site:mycompanyname.com I get a couple hundred hits, which is right
- if I search: allinurl:mycompanyname I see something really weird: first SERP is someone that links to me, 2nd SERP is blank (yes, blank - there's a 1 inch space!), then I get a couple more SERPs, then my /cityname page appears

Something is really weird here....

Comments anyone else?

3:24 pm on Feb 11, 2005 (gmt 0)

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"Ours is MIA as well. Write G, Write GGuy, see what happs. Maybe if enough people write about this another update will run sooner rather than later. "

They know they have a problem in their hands, big one. DCs are still moving and I do great on all the DCs, expect those used to serve results to the public :).

3:34 pm on Feb 11, 2005 (gmt 0)

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A site I control for someone has disappeared for the company name, very plain ordinary site no reason to disappear, been #1 for years.

The allinurl shows internal pages as before but the homepage is now listed as supplemental!
Can anyone shed any light on this?

3:37 pm on Feb 11, 2005 (gmt 0)

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feb05feedback@googlegroups.com

That would be the email Googleguy left for us to write
about the problems. I suggest you write.

4:08 pm on Feb 11, 2005 (gmt 0)

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My site has a unique name, and it has been difficult if not impossible to find in Google since mid-December, even when searching for my specific and unique site name. If I do find it, it's usually buried at #102 or #245 or something awful like that.

If a search engine isn't able to return a site's home page when that site is specifically searched for, there's a problem. My home page has the site name in the title, in the URL, and in a couple of other places on the page. Yet I see other sites that mention my site ranking before I find my site. That just seems wrong.

Now I've been hearing from non-webmaster/non-site owners that Google seems to be screwed up. They aren't finding familiar sites when they search, and they are finding what they want on other SEs. I've had several messages sent to me inquiring why my pages aren't listed in Google any longer. I have to respond that they are, but you just can't find them when doing searches any longer. People can't believe it!

Google needs to get this under control, because the word is starting to spread that Google's messed up. At least, it has been for me for the past 2 months. Google is losing credibility with every day that passes until this is fixed.

4:30 pm on Feb 11, 2005 (gmt 0)

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Point 1. This update I am still seeing mutiple results as a user using AOL search and Firefox.

I am going to assume that even if this is a glitch, that some component of this Algo will remain so I am going to ask for replies to the following questions to see if there are common factors.

What is the general theme of your site? Search? Money? etc.

Does your domain name contain keywords? ex. (MyFinacneBestMortgageLeadsQuotes .com - This is Fake) Don't provide your name.

Does your domain name contain hyphens?

Do MOST of your In Bound Links Contain Your Domain Name?

Do you have a lot of site wide In Bound Links?

Do your In Bound Links mostly have a "link" without acompanying descriptive text?

Do your In Bound Links mostly have a keywords in the title without your domain name?

Do your Internal Links link back to your homepage with your domain name in the title?

Does the descriptive text surrounding your In Bound Links include your domain name?

3:13 pm on Feb 13, 2005 (gmt 0)

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Question, Has anyone received anything other than a form letter response from Google or GoogleGuy concerning queries and concerns about what has occurred?
2:31 pm on Feb 14, 2005 (gmt 0)

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So I ask again, has anyone received any real feedback from
G, or Googleguy?
7:18 pm on Feb 14, 2005 (gmt 0)

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The silence is overwhelming...
7:39 pm on Feb 14, 2005 (gmt 0)

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"The silence is overwhelming... "

apparently they haven't

9:49 pm on Feb 14, 2005 (gmt 0)

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Silence is not "golden" in this case!
9:58 pm on Feb 14, 2005 (gmt 0)

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I posted this in another thead, but it applies here too and because it's a good idea if you have people searching for you "companyname" then I think I should be within the terms to post it here also:


I just had an idea.

I feel extremely unprofessional now that people can't even find my company through a search for "myuniquecompanyname" (and it's not a keyword).

I'm going to start an adwords campaign for myuniquecompanyname, and the ad will be (to paraphrase):

MyUniqueCompanyName
We apologize for Google's poor results.
Click here for the real MyUniqueCompanyName.

And in reply to " Silence is not "golden" in this case!"..

No, but it would seem that the silence can be considered evidence of an issue in the GooglePlex.

I just wish I could get in touch with somebody with authority at this company. I have some great Ideas for Google... or MSN!

10:03 pm on Feb 14, 2005 (gmt 0)

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I am not sure why you would assume there is an issue at Google simply because GoogleGuy is silent. He has been pretty much silent for a long time now. Not really much he can say, it seems.
10:18 pm on Feb 14, 2005 (gmt 0)

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He asked for feedback, we gave him feedback. A comment
would be nice.
10:19 pm on Feb 14, 2005 (gmt 0)

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I am not sure why you would assume there is an issue at Google

Well, there are many people out there that cannot find their own sites with the uniquename... this has been a recent issue, and I would hardly say that it is a "desired function", even by Google.

I know that if I operated a search engine, then from a usability standpoint, the most authoritive / relavant site for a search term should be returned.

If we were talking keywords here, then proving a higher degree of relavance for your own site wouldn't really be possible because the relavance is in the opinion of the searcher (it's "relative").

However if someone is searching for "myuniquecompanyname" (which didn't exists at all before I created it), and if I'm the only company operating under that name, then having me listed nowhere in the top can hardly be considered good performance. The top 10 all link to me, but aren't me, nor are any of those links paid for nor sponsor links (they are scraper sites)... so how can they be more relavant than the company itself?

That's why I believe there is an issue, and even though GoogleGuy did post a reply to me the other day (in the update thread), he didn't seem overly confident in Googles performance right now.

I'm not trying to #*$! all day long here, I'm just very dissapointed thay my brand image is being somewhat diluted by Google (Hundreds of people found me last month in a search for mycompanyname, it's a known brand in the industry).

[edited by: Chico_Loco at 10:28 pm (utc) on Feb. 14, 2005]

10:23 pm on Feb 14, 2005 (gmt 0)

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I am very frustrated too. At least you got a reply from him. I heard NOTHING.
I agree there is an issue, but I have no evidence that Google agrees there is an issue. Their silence tells us nothing.
10:28 pm on Feb 14, 2005 (gmt 0)

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Question for those affected:

When you do an info:www.yourdomain.com search, and mouse over Google's links for specialized searches, do you see your own URL or somebody else's?

10:34 pm on Feb 14, 2005 (gmt 0)

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"At least you got a reply from him."

the reply was: we test results and if they weren't better we wouldn't release the update.

10:37 pm on Feb 14, 2005 (gmt 0)

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I have a site that I just checked today in Google and it is inexplicably gone totally from Google like pretty much all of my websites.

It's #1 in MSN and #1 in Yahoo, and was #1 in Google for about two years until now. No cross linking whatever, no keyword stuffing whatever, no seo beyond writing a meta title and short meta description, only one outbound link (relevant), and numerous inbound links from other sites (totally natural, not one requested link exchange of any type) including DMOZ, Google's own dir, an untold number of related sites, etc...

It's not a competitive keyword combo, but just about a certain cultural niche for a certain Caribbean country (for which I though it was the authority site). It didn't drop, it just disappeared. No adword potential here either, no competitors, no affiliate links, no advertising, nothing. No possible violations of any kind, still it's gone.

The only conceivable reason that this site could have been filtered/sandboxed/eliminated is that it's on a virtual host and shares an IP with many other sites. Do any of you use virtual hosting/ips? I mean, this site is a control group onto itself. There are only two possibilities: Either Google is actively trying to taking down anything remotely resembling a network or it's just gone totally mad.

This was my canary in the mineshaft. Google's losing it's touch.

11:48 pm on Feb 14, 2005 (gmt 0)

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When you do an info:www.yourdomain.com search, and mouse over Google's links for specialized searches, do you see your own URL or somebody else's?

I see my own. At least they got that right.

12:05 am on Feb 15, 2005 (gmt 0)

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I'm seeing my MIA sites back on DC [216.239.53.99...]

This was the first DC where the update was first seen as per the original update thread. (See the first post here [webmasterworld.com...]

Comments?

12:07 am on Feb 15, 2005 (gmt 0)

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I'm seeing my MIA sites back on DC [216.239.53.99...]
This was the first DC where the update was first seen as per the original update thread. (See the first post here [webmasterworld.com...]

Comments?

12:19 am on Feb 15, 2005 (gmt 0)

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Looks the same to me as the often referenced 66.102.7.104 - good clean SERPs
12:32 am on Feb 15, 2005 (gmt 0)

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Yes, MIA sites back at [216.239.53.99...] but the sites that have just come out of the sandbox are missing from that index. Blah.
12:32 am on Feb 15, 2005 (gmt 0)

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getting excited for no reason. They're good serps but they have been like that for days. On the other hand, I'm seeing changes in cache dates and even ranking on them though. Doesn't look like they're dead. I even got some referrals from them.

"I'm seeing my MIA sites back on DC [216.239.53.99...]
This was the first DC where the update was first seen as per the original update thread. (See the first post here [webmasterworld.com...] "

1:28 am on Feb 15, 2005 (gmt 0)

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There isn't much of a mystery here I don't think.

In January Google unsandboxed sites for several hours, but heaping piles of the worst spam were introduced into the index. The sandbox sites went back into the box, the spam was mostly cleaned up over a few weeks.

Now we see them try to unsandbox sites again, and tons of sites are lost due to pagejacking. They, as yet, have not been able to merge the batch of results with non-lost sites with an index that includes un-sandboxed sites.

No big puzzle. Sergey said in the Wall Street Journal a few days ago they don't have the technology (or staffpower) to do some of the things they want. Here we go. They want to fix problems they have, but as yet they haven't figured it out.

3:50 am on Feb 15, 2005 (gmt 0)

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No big puzzle. Sergey said in the Wall Street Journal a few days ago they don't have the technology (or staffpower) to do some of the things they want. Here we go. They want to fix problems they have, but as yet they haven't figured it out.

Interesting comment.

4:29 am on Feb 15, 2005 (gmt 0)

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Nothing new here. Google is garbage they might as well throw the whole ranking algorithm out the window.
The past years have continued to go down the tube.

THE FACT IS if you really are a serious marketing individual and you focus on your site with natural methods full-time (quality articles, quality links, quality directory submissions) your site will get crapped on and pushed to the side in Google. The algorithm doesnt let a serious business owner spend a serious amount of time on his site promoting it. You have to settle and be limited with Google which is a poor business model. Why should you as a business owner have to worry about over marketing your business while others spend 1/4 the time with their business and get better results because it looks more natural-

5:03 pm on Feb 15, 2005 (gmt 0)

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I'm not sure I totally buy the "we'd like to but are unable" line.

If Google wants to get rid of spam, why don't they start doing a bit of manual editing? They do manage to respond to every email, why don't they harvest a bit of this energy to sift through their spam reports? They'll NEVER be able to create universal mathematical solutions to all spam related issues becuase spammers will always be able to adapt.

There is a trade off between spam and being sure that good sites aren't penalized. I think they're on the worng side of things currrently. They need to apply an innocent until proven guilty standard rather the third-world dictator model of killing all the suspects to make sure you get the "guilty" one.

Another alternative is to simply give a sanbox pass to all the sites listed in DMOZ. All of my sandboxed sites are listed there, have passed human screening, and are not spam.

I'm begining to belive that there is no standard for producing a spam free site that is not in danger of being sandboxed at any moment... besides being a multibillion dollar corporate "authority site".

5:49 pm on Feb 15, 2005 (gmt 0)

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We are seeing our site return on to it's #1 position
on www, www2, and www3. Yest some of those other DC's
still show the Allegra results. Any idears?
8:39 pm on Feb 15, 2005 (gmt 0)

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I just today realized that several of my sites point to zilch if the "http://www." is omitted.

(sitename.com point to nada. [sitename.com...] and www.sitename.com work fine.)

Can this adversely affect Google results?

This 192 message thread spans 7 pages: 192