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Google Results accurate? Not!

Too many unrelated results because of similar words.

         

dynamicwebs

1:58 pm on Jan 17, 2003 (gmt 0)

10+ Year Member



Is anyone else noticing that when they do some search results that many of the returned listings have nothing to do with the search?

For example, take "<some-place> web design". My company used to be number 1 in my own damn home town before the Google changes in Sept. Now, some results simply have nothing to do with "web design" as a service. All someone has to do now, for example a <widget> web site, is to put the words..."Come take a look at our <widgets> on our WEB SITE and see our wonderful <widget> DESIGNS, stop by our shop in <some-place>" and boom, they get listed in Google under web design search and they don't even do web site design.

The search results simply are now just looking at any random word and no longer looking at the actual content of the pages.

It took me two years to finally get good positioning in the search engines and Google had to go and mess it up.

I think MSN is a much more accurate search engine. At least there they show you real content with accurate results.

[edited by: ciml at 2:12 pm (utc) on Jan. 17, 2003]
[edit reason] Widget-ised. [/edit]

chiyo

6:10 am on Jan 18, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



What are we seeing?

Well i guess that google is not putting enough weight on words that appear together. But im sure everybody has thought of that.

I know Alltheweb for example has a pretty nifty way of dealing with this, though it has some drawbacks of its own that involves "rewriting" common phrases, leeting you know in the sERPs what it has done, and allowing you one clik access to change it back again.

MacBarry

6:11 am on Jan 18, 2003 (gmt 0)

10+ Year Member



I use some very competitive keywords in my home city. I was number one in search. Now I come up number forty. I have done several searches on different competitive key words in my industry, same thing. One consolation the other sites in my industry are back a few pages also. Search results on most searches are not relevent. Allot of porn comes up and other nonrelated crap! I sell used cars trucks and suvs go figure! What do you think about that guys. MacBarry

rfgdxm1

6:12 am on Jan 18, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Good point chiyo about "new" and "york". In particular, "new" is another word like "web" and "site" found on SO many pages on the Internet that it doesn't refine the search much. And, think how many pages also have "city" on them? Any search like this with a bunch of extremely common words without the quotations is going to cause search engines problems.

BTW, to see how much better ideal use of quotations matters:

[google.com...]

Night_Hawk

6:17 am on Jan 18, 2003 (gmt 0)

10+ Year Member



I agree with Marcia, even some of us we start searching witout quotes, if we do not find what we expected then we use quotes.

I am sure most people do not use quotes in their searchs and i am saying this based on a custom script on my site that keep track of the exact search term, with or without quotes, etc.

gmoney

6:58 am on Jan 18, 2003 (gmt 0)

10+ Year Member



I was number one in search. Now I come up number forty

MacBarry, I would be curios to know what your ranking was for the last 6 months. Was it 1, 1, 40, 40, 40, 40 or was it 1, 1, 400, 300, 100, 40 or something like that. I am just curious if there is a trend.

percentages

7:21 am on Jan 18, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



According to my logs less than 1% of people use quoted search terms....taken from 200,000 uniques per day.

The reality is that Google results are often much better when quotes are used. So it appears to me that Google is expecting people to put the quotes in the search phrase.

Educating "Joe Public" is not an easy thing to do. It will be a long time before people realize how to operate a search engine in the way the search engine desires. They are more likely to switch to a different search engine in the meantime.

I believe Google needs to be a little smarter and take account of how people actually use it. The simple solution is to increase the weighting of the proximity of the words in search terms.

Try a test. Think of 10+ random, but reasonably popular multiple word search phases. Try "normal" unquoted searches for these phases, and then try the quoted versions. If the quoted versions produce more relevant results why isn't the search engine smart enough to assume that proximity/backlink anchor text is more important than PR?

Google's algo is assuming the intelligence should sit with the user (i.e. they should use quotes), a good search engine should compensate for this fact and be able to deliver good results based upon the entire phrase the user entered.

I did the above test, my results produced a Google accuracy of 97% using quotes and a 76% accuracy using the non quoted phrases.

If these stats seem close to others trying a random sample, then can anyone explain why Google wouldn't want to achieve the additional 21% accuracy level? Selling Adwords was the only explanation/strategy I could come up with!

rfgdxm1

7:34 am on Jan 18, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



The problem is a computer figuring out exactly where to put quotes. Non-trivial. Also, for those of us who DO know how to use quotes, we DON'T want our searches changed to something else. As for that less than 1% of searches using quotes, that *doesn't* necessarily mean users don't know how to use quotes. I probably use quotes less than 1% of the time because they aren't needed for the specific search in question. Unless where quotes should be is obvious at the beginning, I normally don't use them unless the SERP w/o quotes is lousy, and I decide quotes would improve it.

Monkscuba

8:36 am on Jan 18, 2003 (gmt 0)

10+ Year Member



Just a thought, but if someone is searching for a web site design company, they are likely not to be Joe Surfer but someone who knows something about computers and search engines, so may think about using quotes. As for me, if I make a seach and it comes up lousy, I try again with quotes. I believe that many users DO know about using quotes or other search refining techniques and are not so dumb. Trouble is most people are too lazy to add ""

percentages

9:09 am on Jan 18, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



rfgdxm1, I agree, most webmasters can figure out where to put the quotes, but unfortunately "Joe Public" can't.

They think the average engine is as smart as the computer on StarTrek or even AskJeeves when it is parsing results! We may know it "ain't so", but the average user doesn't.

As for the problem of where a piece of software should add "quotes", an average math or stats major could come up with the answer, the PHD's at Google should have no trouble with finding a good solution.

Monkscuba, I wish the average person looking for a web design company was as savvy as you think. But, in reality they aren't. Most web sites are not made for large corporate entities with SE friendly IT professionals, they are made for the "Mom and Pop" type businesses that know they need to be on the web. The "Joe Public" types. These folks typically don't know how to use a search engine to its max.

Search quality is many things to many people. It depends greatly on geography as well as other "influencing" factors.

At the end of the day Google became popular because it produced good, fast, clear and simple relevant results. It will only remain popular on that basis. Competitors are out there waiting for it to make mistakes, and I personally believe it is in the process of doing so!

chiyo

9:56 am on Jan 18, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



agree with percentages. Finding a web design company though the web is probably the last place a medium to large or even relatively small company would look. In that market it is all about referrals, word of mouth and friends of friends. Those bigger web design firms are on the web basically because they "have to be", not as a significant promotion activity.

So yes, its important to come up in Google as a web design service in your area for new companies trawling the mom-and-pop market and i guess some of these SERPs are showing that it is difficult to do.

Of course the above are generalizations, but still useful ones. Im sure many web design companies have sold a lot of new accounts from a web lead.

bcushion

12:47 pm on Jan 18, 2003 (gmt 0)

10+ Year Member



I have a few sites that are best searched for with city names as part of the search terms: "New York Green Widgets". Since this summer I have lost top 10 Google rankings for many of my city-named pages. Trying my best to discover the reason(s), I conclude (among other factors):

1. Google no longer favors "exact phrase" search matches; in fact, may penalise pages if title = "exact phrase" and "exact phrase" is found in meta tags, heading and emphasized body copy.

2. Google somehow places much higher emphasis on the geographic reference of the search phrase (the term "New York" has much more weight when calculating results than the term "Green Widgets").

So, to my way of thinking, the results returned for Marcia's search phrases are perfectly "Google-ish", reflecting the algo changes since summer. The fact that they are off-target says to me that it's hard to de-emphasize "exact phrase" matches, emphasize only part of a multiple word search phrase and still have a great index.

ciml

1:30 pm on Jan 18, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I think you have a very good point, bcushion.

As RFG points out, including phrases (quotation marks) in the search often leads to much higher relevance. As Marcia points out, not many people use quotes. Google's solution was to give a proximity bonus by default.

If AltaVista users had tended to type {web NEAR site NEAR design NEAR new NEAR york NEAR city} then there wouldn't have been quite such a need for Google. In my opinion the default proximity bonus was as important for multiword phrases as PageRank was for single word phrases.

Quite a few of us have seen what we believe to be a reduction in the proximity bonus. Maybe Google needed to do that to fight spam, but their ability to give us the most relevant pages near the top of the listings did suffer IMO.

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