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Circumventing unfortunate product names.

Chalk another one up for the great people in the marketing dept.

         

threecrans

5:05 pm on Jul 30, 2002 (gmt 0)

10+ Year Member



My company deals mainly with widgets. Unfortunately, several years ago, the "marketing folk" gave our widgets really cool, unique names to "brand" them. This is causing some problems in light of recent SEO discoveries I have made. For example, when 90% of the population wants to find a widget like the one we sell they would probably search for somthing like:

"widget thingy"
"widget thingamabob"
"widget doohickey"

These are the well-known names for these types of widgets...nobody would call them anything else. However, we have "branded" our widgets with the name:

"super-cool widget"

Now, when anyone links to our widget (or if we link to ourselves) it is, 90% of the time using "super-cool widget" as the link text. Thus, we have very high Google search results for "super-cool widget", but not so high for "widget thingy". Prospective buyers would be more likely to do the latter search.

I could change my internal links to use "widget thingy" as the link text but our brand name has so pervaded the market it would be confusing as heck...and the marketing folk would not allow it. Also, the many many links from external sources would also be highly unlikely to want to change to "widget thingy".

So, has anyone else encountered this problem? If so, how have you been able to circumvent it?

Beachboy

5:26 pm on Jul 30, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Welcome to WebmasterWorld.

I would do this:

1. Optimize your site for "widget thingy."

2. Your site has inbound links from other widget related sites, right? Contact those people and request the anchor text in the inbound text link be changed to include the keyword phrase. For instance: "Click for info on the super-cool widget thingy." That way, you're covered for your branded name as well as the generic "widget thingy."

If those other sites have quality PageRank, that lends importance and relevance to the keywords in the anchor text. This will have a profound impact on your Google ranking. Good luck.

ciml

5:30 pm on Jul 30, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



super-cool widget thingy is good. Getting linked for brand name (instead of product name) can be a real problem.

The only answer I know if is to get some links with the right link text from higher PageRank pages than the highest current links. This is not generally easy.

JamesR

5:52 pm on Jul 30, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



If your users are searching for the generic name and not the brand name, you may want to change the internal links in your site to the generic name. It is a usability issue (as well as SEO) that you want your customers to easily identify the product on your site they are searching for and take them to it. You can still build brand awareness on the site and on the specific product pages.

threecrans

6:34 pm on Jul 30, 2002 (gmt 0)

10+ Year Member



Yes. Excellent suggestions from all (and thanks for the welcome). This does bring to mind another problem, however. Say I decide to use the generic name as the link name within my site (linking from every page). In my case, all three versions of widget are fairly commonly used

"widget thingy"------------> Used by 40% of searchers.
"widget thingamabob" ------> Used by 30% of searchers.
"widget doohickey" --------> Used by 20% of searchers.
other assorted terminology-> Used by the other 10%

Do I...

1) Use "widget thingy" and just be happy getting 40%.
2) Mix them up, use a different one on each page.(this would be chaos).
3) Some other clever solution which I didn't think of but someone will be nice enough to point out to me :).

Keep in mind these three terms are different names for exactly the same thing, so creating a specialized page for each is not an option.

ciml

6:41 pm on Jul 30, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



> Mix them up, use a different one on each page.(this would be chaos).

That's my approach. When it gets shown to someone in-house, the client, or anyone who knows me, then the 'chaos' is apparent.

When I grab a non-SEO bystander who isn't involved with the client and get them to look, there doesn't seem to be much of a problem.

Well almost, the home page navigation is a problem, because I tend to want several similar phrases in link text. It's often achievable, though.

In order to convince people who are too close to understand the bigger picture, you need to have some authority in advance to say "this is how it's done".

NFFC

6:43 pm on Jul 30, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Why not just target widget?

threecrans

6:52 pm on Jul 30, 2002 (gmt 0)

10+ Year Member



Why not just target widget?

Sorry, I guess I should have pointed this out. In my company's market, using widget on its own would be somewhat analagous to using the word "computer" on its own...way too generic.