I don't personally like automated responses. Make sure and keep a record of the last 4 numbers of the credit card used with them and make email changes right away - it was *murder* getting that changed with the autoresponders.
Better at absolutely refusing every single transfer away request?
Better at slamming the phone down on you if you even dare to phone them when they have refused to answer your emails?
Better at letting your domain lapse when you have valid credit card information on file and you have asked them to renew?
Let's put it this way, if it were between Joker and NetSol, I'd pick NetSol. And I think that most of us here know what we think of NetSol!
DO NOT USE JOKER.COM!
I haven't used either of them, these stories about transfers away are all over the various forums.
Even Register.com does not hinder a transfer these days, most transfers are automated now so there should not be as many problems in this day and age.
Having said that it's easier to direct the buyer to an in house transfer if it's a one off transfer, then the registrar is only to willing to help.
Did some one ask for the best place to register names, with price, easy admin, customer support.
DaveN, try www.dreamname.com, personal service, no problems, $8.80.