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Meanwhile I was still fighting with the autoresponders to get all the account numbers and passwords they never sent me when they moved all my names over. So I started talking to phone suppport.... talked to a bunch of well intentioned idiots and after 6hrs got the issue up to the 'escallation dept' and then things started getting better.
As far as I know, they have taken the hold off and the names will start resolving in 24-48hrs from now, although I doubt it will go that smoothly.
Down for a week... not even my fault.... I have been too scared to even look at my dir listings.... most likely gone now.... thousands of dollars and years of work to get them ranked... for the first time, I wasn't hacked, I didn't move companies, everything on my end was perfect.... I hate that company more than anything else on the net... HATE THEM. HATE THEM. HATE THEM.
I think netsol is rapidly running themselves out of the domain name business... It's getting to where almost everyone has either personally had a bad experience with them, or knows someone first-hand who has. Good thing for them they diversified and merged and etc., or their own customer service department would probably be escorting them straight to a bankruptcy court.
That said, when I set up an online store, I'll be looking elsewhere for my secure server certificate as well. :) It was a sad day when Thawte was absorbed into the NetSol/Verisign blob.
I can't imagine what damage and possible long term repercussions this might have for you. I would be screaming at the top of my lungs!!!
I wish you the best and hope the affects are minimal. Otherwise, you may have grounds for a lawsuit. Fat lot of good that will do in the short term though. I recommend people use anything BUT NetSol. Their service stinks and I will never use them again. I'm guessing you won't either.
funny you say that, because even though I hate NetSol, I have had good experiences with the Versign certs...knock on wood.
>I think netsol is rapidly running themselves out of the domain name business
...I'm not sure ...they seem to be just buying smaller companies up
>Otherwise, you may have grounds for a lawsuit.
funny I thought that too... I never agreed to any of their terms, etc... they just moved 350 names over without any permission... 'we're just going to do this'.... I thought normally you couldn't sue b/c you agreed to their terms... but I didn't.... sue them...hhehehe.... even bigger waste of time.... I could see it now.... we would get everything resolved 10 yrs from now.
Key_Master I say you should transfer your domain while it still has time left on it. The "incoming" registrar will take care of the transfer anyway, not netsol.
That said, I do keep a few domains at NetSol. Like 300 or so. :) And 50+ of my domains have been in limbo ever since I transferred in four months ago. I transferred from Tucows to NSI because they made me an offer that was so low it was unbelievable! But I plan to transfer out again in a few months and back to Tucows, eNom, or Dotster.