I have not come across even a single person claiming to have got it done successfully. Does anyone here has an experience with successfully transferring the domain, that too using the FREE service? Are there any todos or things to avoid to ensure that nothing goes wrong?
Also, does paying the $199 improve only processing speed or does it significantly improves the chances of successful transfer?
Any help will be much appreciated. It is not possible for us to afford $199 and I wish that I am able to do the domain transfer correct in the first attempt.
Dan Clark
If the domain is not expired probably the easiest way to make the transfer is to transfer the domain to one of the open registrars, once that is done the admin, billing, and technical contact can be changed to whatever you want. AFAIK netsol cannot refuse these transfers.
Here's a couple of examples of registrars' transfer instruction pages, have a look to see if the domain meets the requirements for transfer.
Example 1 [000domains.com]
Example 2 [signup.domaindirect.com]
I have followed NetSol's excruciatingly difficult instructions for making the change, and emailed them the required form. This step actually took many emails because each time I did something slightly 'wrong'.
When I finally got everything perfect, they replied that they could not make the change because they did not know the authorization email address (it is available from Whois). After another submission, they said they sent the authorization email but got no response (we did not receive it).
All email exchanges were done by an automatic system; there appears to be no way to contact a person.
This has taken several weeks during which time we cannot make our site available through this domain name.
I will now try to transfer to another registry. Wish me luck!
David
I am REALLY surprised that ICANN is letting Netsol get away with their shenanigans. I've been watching a domain that I want... its been expired since Sept, 2001. I know they are "batch released" not individually, but c'mon.. be fair. 5 months?
I wrote the new hosting company with cc's and asked them to initiate it for me from their end, which they immediately did when I wrote including responding to me, making them the tech contact and it looks like it might finally happen.
I made a few nameserver changes for other domains registered through 000domains.com (who I regularly use and who actually give return email responses within a couple hours at the most even over the weekend, not forms or auto-responders) and within a few hours of making the change, the domains were resolving to the new host, who also respond personally by email in spite of being a virtual cheapie.
godaddy was just as bad, though it finally got resolved after much aggravation for days and many autoresponders. Nothing I hate worse than automated service, I need to deal with human beings.
I also had one client make her own change with register.com over the weekend, which she did on Sunday. It was resolving to the new hosting by Monday.
So it's only my site, the only one still with Netsol because I couldn't transfer away from them when trying a few months ago - and now the rankings are jeopardized.
I'm not sure whether to make the registrar change in the middle of this all or wait to see if the hosting company got it done.
I did a change for a client site last year, also couldn't get the nameserver change made with netsol. I had her pay for an additional year at my regular registrar with a request for them to chnage it to them as registrar. That is how the nameserver change finally got made in no time flat.
excruciatingly difficult instructions for making the change, and emailed them the required form. This step actually took many emails because each time I did something slightly 'wrong'.
Welcome to the board David, same netsol nightmare here. It's very ambiguous because it indicates one thing in one place and something else in another. They indicated a problem with the host's email - not true, somehow their records were fouled. But the one last year was a different story, and only moving to another registrar finally solved it.
It's now been transferred. Their whois records were incorrect for some of the host's information,which is probably what the problem was this time. The situation with them last year had no similariity whatsoever, it was all A-OK and it was simply a failure to act on their part. The hosting company handled this from their end and made the corrections, and it's now finally transferred and resolving. One email rather than just automated responses would have solved it right away.
I know they are "batch released" not individually, but c'mon.. be fair. 5 months?
Ha! I've been waiting for one that expired in December 2000! That's 14 months! I got away from NetSol as soon as the marketplace opened up. I've been using IYD (Its Your Domain) and have had great success with them. In fact, so much so, that I think we have close to a thousand domains registered through them!
Since Netsol re designed their site, and changed a bunch of admin features, my domain name management for all my clients has gone from PITA to a seamless service!
Do any of you use the domain management system they have there? Because I purchase many domains for my clients under my account I have a control panel which will allow me to change their server info, contact info, adding features, and such..
Really my experience has been most enjoyable. Takes me an average 12 to 24 at the most hours to see changes on any one of the accounts I manage over the last year.
I agree though - a year ago things were ugly and complicated! 2 e-mails to confirm a change, long results... Better now!
Anyway my 2 cents worth ;)
GoV
I´ve transferred my last 2 domains that were still in NS ( 2 months ago ), and I had no problem at all! Some days later I had them on my “new” registar. One of the domains, was my “main” domain, with thousands of visitors a day. Any error could ruin me. So some weeks before, I started redirecting people for my .net domain, so that if something happened to .com, visitors would know of an alternative. I´m glad that nothing happened J
“we have close to a thousand domains registered through them”
Yikes! 1000 domains?? What do you do with them? Use or sell?
Bye,
Nuno Oliveira
I do, just for my own domains (I have a few dozen. Well, OK, more than a few dozen.). It works pretty well.
I like NetSol. Yes, I know I'm paying a few bucks extra, but on TWO separate occasions their 'cumbersome' system of notifications has saved my biggest domain from being transferred out by theives. I'm sticking with them.
My advice would be to put your throw-aways in a cheap registrar and your long-term keepers in NetSol and sign them up for 10 years.
