Are there any studies showing that users will dislike a url changing from www.example.com to example.com? Or that non-www sites have a negative effect on the brand and the appearance of a domain name/url? (ie: will non-www sites look less like an url to most people?)
I do it the same way you do (www-less) others argue the opposite. What's important is that you choose one or the other and be consistent with it throughout your marketing campaign.