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Registrar disappeared ... What can be done?

     

krooga

1:51 am on Apr 25, 2005 (gmt 0)

10+ Year Member



Hi guys,
I am currently experiencing some problems concerning my domain name and I am turning to you for some advice...

I have won an auction on SnapNames (Backorder service) for a domain name. I have received a log in and password a week after the auction so that i can manage my domain (Change DNS and Whois info).

The problem is that after changing the DNS and Whois Info, no modifications have been updated after nearly 2 weeks. The registrar in the meantime is pointing my domain to a PPC page and earning a revenue from my traffic...

I have tried to contact the registrar by email but I have not had a response. It seems also that the phone number listed for the registrar is a mobile phone number which has been disconnected...

So to sum up, I owe a domain and have a no control for it, and I cannot contact the registrar,

If you have any ideas of what i can do please do let me know,

Thanks,

Sam

[edited by: tedster at 2:22 am (utc) on April 25, 2005]
[edit reason] remove specifics [/edit]

Laker

7:06 pm on Apr 26, 2005 (gmt 0)

10+ Year Member



I have tried to contact the registrar by email but I have not had a response. It seems also that the phone number listed for the registrar is a mobile phone number which has been disconnected...

So to sum up, I owe a domain and have a no control for it, and I cannot contact the registrar

While there are *lots* of things you can do (ICANN, etc., etc), what I would do is contact SnapNames ... provide them with complete details, and ask if they can assist you.

I have had remarkable customer support from them with some significant issues -- albeit not the one you describe.

krooga

8:33 pm on Apr 26, 2005 (gmt 0)

10+ Year Member



In the end I contacted ICANN and it all worked out good ;-) Thanks for the advice
 

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