Thank You, April
Or, if they're not helpful, then you could transfer the domain to another registrar (if your email address is in the whois, then that shouldn't be a problem) then just let it expire. That way, whoever registered it won't have access to it anymore.
As far as identity theft ... it is mysterious, but I wouldn't worry all that much unless it was a real web site.
A lot of registrars offered .info for free lately; it will probably eventually be the same price they charge for other tlds. You might double check your registrar contacts for the last few months just to verify it's definitely not something you did without realizing....
Do registrars do this type of thing often, should I be concerned about future securitu issues? I apologize, I just like to work with people I can trust.
My registrar informed me up front about the availability of .info for free. They offered to handle the whole thing on all of the domains I register through them, or leave it to me to take care of. I opted to do it myself when I wanted to.
I don't know about your registrar, but mine has been a STERLING (well, how about 14K GOLD) experience, and I'm not leaving them any time in the near OR far future, as long as they treat me the way they have so far. Yes, they're a tad more expensive than some ($13.50 US/year) but they aren't flakes either....