Forum Moderators: buckworks & webwork

Message Too Old, No Replies

back order a domain name - who you use?

         

Yangtze

3:14 pm on Dec 21, 2004 (gmt 0)

10+ Year Member



I used "certified offer" of Networksolutions.com.
I would not say it is a happy experience.

The back order failed (because the original domain owner extened the registration)
Guess what happened next?
My credit card was billed $19.00USD.

-------------
Here,
[networksolutions.com...]

It says
Network Solutions Certified Offer ServiceSM costs just $19 per Certified Offer and is nonrefundable.
You won't be charged the offer price until the offer is accepted...
-------------

This does not mean that if the order failed, your credit card will not pay $19.00USD!

I feel angry with this.

reborn

3:53 pm on Dec 21, 2004 (gmt 0)

10+ Year Member



Try Club Drop. They don't ask for your credit card details, when they secure a domain, an auction is held, only if you're the winner you will be charged. Minimum bid is $10 plus $8.95 domain registration fee.

Yangtze

3:10 am on Dec 22, 2004 (gmt 0)

10+ Year Member



*** About this sentence ***
Network Solutions Certified Offer ServiceSM costs just $19 per Certified Offer and is nonrefundable.
You won't be charged the offer price until the offer is accepted...

I am wondering if a native English speaker could understand from the above sentence that "if the back order failed, your credit card will still be charged $19USD"?

I am asking this because I am trying to find out if it is my problem with English itself. (I'm non-English)

Thanks in advance for any help.

tedster

5:10 am on Dec 22, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



There are two separate charges being talked about - the charge for their service and the charge for the price you actually offer.

"... ServiceSM costs just $19 per Certified Offer and is nonrefundable."
- that means the $19 service fee gets charged, period, and that's that.

"You won't be charged the offer price until the offer is accepted."
Here they're talking about the price you offer to make the purchase, not the service charge.

Yes, I think they might make the whole message a bit clearer for those who skim, but the wording as it stands does seem unambiguous to me (I am native English speaker)

TNJed

5:47 am on Dec 22, 2004 (gmt 0)

10+ Year Member



it says "offer is accepted" which would be different from "offer is successful or agreed upon"

When they merely RECEIVE your offer it has been "accepted" and therefore the $19 is non-refundable. This is slight wording but it is different from the offer actually being successful.

For example; You can accept a package, you can accept an invitation, you can accept a proposal. All have similar meanings but technically and legally different.

They can accept a package but decline the proposal it contains. They technically accepted/received the package but that doesn't mean you have a deal. Make sense?

gpmgroup

1:06 pm on Dec 22, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



back order a domain name - who you use?

Depends who the name is currently registered with ;)