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Largest weblog group shut down by Network Solutions

Media firm hit hard by billing error on separate domain

         

netguy

8:09 pm on Oct 12, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



The largest U.S. weblog media group, was shut down by Network Solutions for a failed credit card transaction more than a month ago unrelated to their primary domain.

It turns out that Network Solutions reserves the right to disable any of your domains if there is any random issue with your account, and this morning shut down their primary domain - even though it is prepaid through 2009.

Do a Google search for 'largest weblog media group' for the firm. As of this morning, it is still showing a NetSol 'Site Under Construction' page.

I'm confident we will be seeing much more of this story.

Steve

netguy

11:32 am on Oct 13, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member




Update: From The New York Post this morning:

Network Solutions, the Internet domain registrar, suspended Gawker for most of the day, after a two-month-old credit-card transaction was improperly processed, said the site's publisher, Nick Denton.

"Not a missed payment, mind you — we were registering a new name domain name (sic) and something went screwy," explained another Gawker employee in a posting on gizmodo.com, a related Web site.

[nypost.com...]

chicagohh

7:16 pm on Oct 13, 2004 (gmt 0)

10+ Year Member



"We plan to send Network Solutions the bill,"

LOL. Do you think they will pay?

davezan

7:19 pm on Oct 13, 2004 (gmt 0)

10+ Year Member



I've yet to know any registrar that will pay for any downtime. That's why they
have all those disclaimers.

netguy

7:31 pm on Oct 13, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member




The latest from C¦NET:

Gawker, a popular New York Web log run by Gawker Media, suffered a one-day outage due to a glitch in a credit card transaction, said Susan Wade, a spokeswoman for Network Solutions, which handles the registration of Gawker Media's numerous domain names.

Back in August, a credit card was used to pay for the registration of a new Gawker Media domain name. But due to a glitch in the credit card transaction, it affected Network Solutions' ability to automatically renew the Gawker domain name when it came up for expiration this month.

[news.com.com...]

*****

This whole thing seems to get more and more curious. Yesterday the WHOIS showed a 2009 expiration - now, this morning the domain goes to a Network Solutions splash page with an October 5, 2004 expiration notice.

Personally, I would NEVER allow an automatic renewal for any of my domains. There are just too many things that can go wrong. It's best to get the emailed receipt, then go in and check the WHOIS the next day to make sure that it updated in the database.

The saga continues...

caspita

9:03 pm on Oct 13, 2004 (gmt 0)

10+ Year Member



Personally, I would NEVER allow an automatic renewal for any of my domains. There are just too many things that can go wrong. It's best to get the emailed receipt, then go in and check the WHOIS the next day to make sure that it updated in the database.

Agree..

Specially with NetSol ... I have found at least another domain .. that belongs to a big company and is about to expire.. when you type the domain .. like www.example.com it gets you to a NetSol page showing you that is about to expire and giving you the option to Renew it or Back-order it thru SnapN ... if you use 'Renew Now' option, it takes you to a Renew Services page where you can put the same example.com, then you submit and it takes you to another page showing you that is expired and can be renewed now .. it is also showing that 'Auto renew' is on! and the Account number too! .. then you can choice to renew it and enter your own CC info... I haven't try to enter my CC info .. but I was wondering what would happen if some body does it! ... could you take control of a domain in that way?!

davezan

9:33 pm on Oct 13, 2004 (gmt 0)

10+ Year Member



No. NetSol redesigned their site in such a way as to allow virtually anyone to
renew any domain name registered with them.

Although I don't know for sure, I speculate it's because many people complain
they can't renew without logging inside first, especially if they assign someone
else to do it for them. Simply put, NetSol probably just gave in to their demands
to be more lenient.

netguy

9:35 pm on Oct 13, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



caspita, there is a several month process after the actual expiration before a domain is typically transfered (redemption period, pending delete, etc). Most registrars provide an additional month past the expiration to keep the domain in the original registrants hands (usually at additional cost).

In my opinion, signing up for 'renew' or 'backorder' on a somebody elses recently (or previously) expired domain is a waste of money. I expanded on the subject of domain backorders not long ago in the following thread: [webmasterworld.com...]

davezan

6:35 pm on Oct 14, 2004 (gmt 0)

10+ Year Member



In my opinion, signing up for 'renew' or 'backorder' on a somebody elses recently (or previously) expired domain is a waste of money.

Not necessarily. You should use a backorder if:

1. You have the money to burn.
2. You truly, madly, deeply want that domain name. :)

It's better to use a backordering service that uses many registrars to attempt to get
a name. The more registrars it uses, the more chances it has of continually querying
for the domain name 'til it's taken.

Of course, that's just ideal. In reality, anything goes. :p

On the other hand, if you think the domain name you want isn't that popular, you can
even try to register for it manually...if you know how! ;o)

jsavvy293

2:07 pm on Oct 15, 2004 (gmt 0)

10+ Year Member



ahhh, netsol does it again. I have to say, i loathe working with them