I am having a very hard time in my life. I registerd my domain name for an online forum in July 2003. I have spent $4000 on my online forum. I was going to change my server this week and when I entered my username and passord for domain CP, it didn't work. I have forgot the login details. I contacted my registrar and I was asked to fax the details whic can prove that I am legal owner. The domain is registered to a company which is not present. The time I registed the domain I was thinking to start a company. I have sent the details on the fax but the registrar is not accepting them because they are not on my company letterhead. I have sent the following details.
First name
Surname
Date of birth
Address
Expired email address @hotmail
New email address webmaster@mydomain.com
First 8 numbers of my debit card
Card valid & expiry dates
My other domain username and password which is also registed through same debit card.
Mobile phone number
My registrar is not acepting these details in email or fax and they need a company letterhead. My compnay has never done any business and its not even registed.
I am the legal owner and I need my login details. I cant sleep now if I dont get the login details. What do you all suggest me?
Note : I live in UK and the registrar (reseller)is from UK while the actual company is in Australia.
If you regestered the domain in the name of a non existant company (?), then it's going to be difficult to prove you own the domain.
Try seeing if the registrar will accept proof of ownership of the credit card as ownership. Get your bank to print out a letter saying you own the credit card, and send it with copy of your ID. If necessary, get it notarised.
shak
have you tried contacting them direct?
Shak
I live in UK and the registrar (reseller)is from UK
If there is so much at stake, why don't you make an appointment with them and go visit their office in person?
A DBA would allow you to legally accept, for example checks payable to "Widgets USA" even if your name is Joseph Smith - anyhow it should be sufficient proof that you are who you claim you are.
Have you tried to re-register the Hotmail email address?
If so - and if you can still access the e-mail address for the admin contact - why not just transfer the domain to another Registrar? It's not the ideal solution, I'll confess, but would potentially get around the problem of not being able to prove your identity.
Remember that a transfer could take 10 days or so however and that the domain will be locked - and hence you won't be able to change the nameservers - for a period of around 14 days following the transfer.
Possibly worth keeping in mind as an 'if all else fails' plan!
R.
The administrator contact email in WHOIS database is reseller's email. Does that mean that I wont be able to transfer it to another registrar?
The administrator contact email in WHOIS database is reseller's email. Does that mean that I wont be able to transfer it to another registrar?
The transfer confirmation requests are sent to the Administrative Contact's e-mail address, so you'll need to change this before you can approve any transfer directly. If you've now got access to the domain control panel though, this should be an easy change to make.
R.
