Need help with godaddy

refund?

[expert_21]

Hi, i purchased a new domain from godaddy on friday. The next day, I received the "GoDaddy.com Refund" e-mail from godaddy, something like this:

Dear ***

Thank you for ordering from GoDaddy.com!

CUSTOMER NUMBER: ***
LOGIN NAME: ***
RECEIPT NUMBER: ***
ORDER TOTAL: $(7.95)
CUSTOMER SERVICE: [phone]

What doest that mean? when i login into my godaddy account and goto 'manage domains', i get the 'no domains to manage'. Sorry, i'm new to this. Did the transaction fail or what? Thank you.

[DaveAtIFG]

It sounds like an "acknowledgment of your order" email to me... I'm confident GoDaddy could provide an authoritative answer. ;)

[Abdelrhman Fahmy]

Why not to ask GoDaddy :)

[Marcia]

Did you pay by credit card and have the purchase confirmed that the credit card processing went through and that your order was completed? That takes a few minutes while the credit card info is checked and then you're thanked and sent to a screen with a confirmation number you can jot down.

That's immediately followed by them sending you an email with all the information duplicated - right away, it's sent automatically.

What you paraphrased looks like a confirmation of ordering a domain, not purchasing one.