Registrar Transfer Problem

Need help getting an authorization code

[jcistheman]

Hello,

I have about 15 domains all registered with one company and 1 more registered with another company. I'm trying to get the one domain transfered to my other to have all domains consolidated under one registrar. The problem is, the company that I'm trying to transfer to says that I need an authorization code.

I have left messages on voicemails and emails to support addresses for the registrar where my domain is currently registered trying to get the autorization code. I am not getting any luck on a returned call or even an email.

Has anyone else encountered this type of problem?

Who can I contact to get that authorization code. I believe both registrars are enom affiliates.

Thanks

[wackybrit]

When a transfer request is made from one registrar to another, the current registrar is sent an e-mail, and they have to physically approve the transfer if it is legitimate.

It sounds like the people you're transferring FROM aren't responding to this e-mail, or perhaps they did not feel the request was legitimate. However, if you can't get in touch with them with all of your calls, e-mails, voicemails, and such, there might be bigger problems, and no transfer requests are being processed.

If they ARE an eNom affiliate, get in touch with eNom, as eNom 'ultimately' has control of your domain, since eNom is 'really' your registrar. This affiliate may be breaching the terms and conditions eNom lays down to its affiliates, so eNom should be able to clear it up.

[ritch_b]

What kind of domain are you trying to move?

When .BIZ & .INFO domains are created, a unique authorisation code is created and attached to that domain. In order to transfer the domain, the new Registrar will need the authorisation code and without it, the transfer can not proceed.

If the domains are with a foreign registrar, it's possible that the authorisation code is a requirement by law within that country. In Germany for example, Registrars are not only obliged to follow the normal guidelines for domain purchase and transfer, but also specific German laws that add more red-tape to the process and can draw things out a little. It's possible this authorisation code could be a similar thing.

That's all pie in the sky though - the type of domain might shed some light on the proceedings.

R.

[cabbie]

It sounds like a .biz or .info to me.The other thing that can hamper transfer is the expiry date of the name.Most registrars wont transfer a name within 60 days of registering or expiring.

[jcistheman]

It's actually .US

I'm trying to go through eNom right now.

They are so helpful.

I'll post back when I figure out how to solve this problem.

Thanks for all your help!