Responsibility or customer service

sub-hijacked domain name

[Tapolyai]

In the last few days I recieved about two dozen calls from everyone on the planet that manages any spam filtering system. With various accents they explained that a spammer using a domain name "baddomain.com" has the adminstrative contact in the domain registry as "[e-mail]".

I contact InterNIC (the governing body), NetworkSolutions (the registrar of the bad domain name), and the primary ISP of the site. InterNIC and the ISP responded that they will get right on it.

NetworkSolutions said:

it is not the responsibility of Network Solutions, to "police" the Internet.

and pointed me to a case that has nothing to do with this issue. (The November 1, 1999 Ninth Circuit decision on trademark protection.)

I responded to NS by quoting the ICANN Registrar Accreditation Agreement, which requires a registrar to provide "accurate and reliable contact details and promptly correct and update them".

Now all these admins are banging at my door since the only valid information in the registry entry is a domain - mygooddomain.com... 24x7 and so far nothing has changed.

What would you do next? (remember $$$ is non-existent)

[jdMorgan]

Tapolyai,

Send the baddomain.com domain registrar an e-mail request to shut down baddomain.com from [e-mail]? I mean, if you are the admin, billing, and tech contact, you can do this, right? :) It'd be pretty funny if it worked.

Jim

[Tapolyai]

I am only set up as the admin contact, and it asks for a challenge question, which I do not have.

On the "good news" side, I was able to get a list of 50 domain names that was registered in a similar way...

Well NS just responded that "no problem" they will correct it, if I prove the information is invalid. How? I have to send a fax copy of a returned postal letter. Here is the contact info for the admin from the WHOIS record:

 Administrative Contact:
  sunshine, sunshine (WWWWWWWWWW) [e-mail]
  
  sh
  sh, sh 200000
  cn
  86-0021-00000000 86-0021-00000000

Now tell me, does that look like a valid postal address to you?