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Which category/product structure sells better?

         

bcc1234

7:47 am on May 27, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



1) A category with a lot of sub categories with a few products in each category.
2) A category with lots of products and the "Preious" "Next" pagination.
3) A category with lots of products all displayed on one page.

All products have images, so the page becomes somewhat heavy when the number of displayed products grows.

I just can't figure out which structure would perform better.
All sites out there use different approaches, so there is no real clue as to which layout is the winner.

#3 will require less clicks, but would take a while to load while #1 seems the most organized way, but it would take too many clicks for a visitor to cover the selection of a given category and it's sub-categories.

What do you guys think?

jsinger

4:43 am on May 28, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Excellent question. I know it's not elegant but shoving lots of products up front probably works best. Many ecommerce sites get the organization all wrong.

The entry page of a commerce site should focus on: 1) earning the browser's trust; 2) offering as many irresistible bargains as possible.

Even the largest sites should have a fair offering of hot selling products on the homepage.

cbarling

7:38 am on May 28, 2003 (gmt 0)

10+ Year Member



You can argue this one lots of ways. For some sites, search will be the primary method for users to find products. This would be the case typically where the buyer knows what they want and just want to get there as quickly as possible. Car parts would be a good example, CDs and books are another.

But here's the rub. In each of these cases, you can think of examples where people might browse as well.

So the best advice I can give is that you create an initial site design, track user behaviour and then try changing one thing at a time to see what improves things and what makes things worse.

Chris

nipear

9:06 pm on May 28, 2003 (gmt 0)

10+ Year Member



IN my experience it all depends on the products you are selling.

But IMO #1 is the best with #3 coming in second.

A couple things you can do. To improve traffic flow.
1) Create a site map on your home page deep linking to every sub category on your site. You can add pictures and descriptions to spice it up.
Category - sub cat 1, sub cat2, sub cat 3, sub cat 4.
Category 2 - sub cat1, sub cat2, sub cat 3, ect...

2) On Category pages have a your first link be a "View All Items" link that displays all items in that category before listing your sub categories. This way people will have the choice to browse by sub categories, or just look at all items under the main category.
Category - Widgets
View All - View all widgets in this Category
Green Widgets - View Green Widgets for you.
Blue Widgets - View Blue Widgets which make you a Blue Widget person.

3) Another thing to remember is that your images will load last. So if you are listing a lot of items on one page it is likely that users will be looking at the product images on top half of the page while the bottom images continue to load.

bcc1234

9:28 pm on May 28, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Create a site map on your home page deep linking to every sub category on your site. You can add pictures and descriptions to spice it up.

Check a site in my profile, go to the catalog page. I get lost there myself, not even talking abount visitors :)

If I make it more clear, it will take too many screens of scrolling down to see it all.

On Category pages have a your first link be a "View All Items" link that displays all items in that category before listing your sub categories.

Good idea, but I think most people would not understand and click either of the variations of the link.

Another thing to remember is that your images will load last. So if you are listing a lot of items on one page it is likely that users will be looking at the product images on top half of the page while the bottom images continue to load.

That's the one thing that makes me feel that #3 is the way to go.

nipear

3:27 am on May 29, 2003 (gmt 0)

10+ Year Member



Looking at your site, the number and diversity of categories does pose a problem. I think looking at a site like Ebay may give you some ideas.

I really like how ebay will list all items in a category, but give you the option to drill down to specifics. For example looking at the animal category you could list all items but keep a small header with the sub categories. I guess this would be a combination of #1 and #3. In fact this is what I would do. Something like your box category but list all items and have the top categories filter the items.