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I think I just got a stolen card number

Grrrrr.

         

iJeep

4:45 pm on Mar 3, 2003 (gmt 0)

10+ Year Member



I got an order over the weekend for a $500 item and two $1000 items. The $1000 items are not something you need to ever buy two of, unless one fails out of warranty. The one time when I first started out I got scammed it was on one of these $1000 items (overseas).

This order came thru for about $2600 and that was the first alert (average ticket for me is closer to $300).

Next the person is in my state of Missouri and wants it drop shipped to a person with a different first and sur name in WA.

Another alert is that the area code provided for the phone number in the billing (Missouri) address is a Michigan area code.

Any opinions? I have never had anybody try to use a stolen card domestically, so I'm not too sure.

mack

4:56 pm on Mar 3, 2003 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



If I was you I would call the details through to get the card varified first. If it is rubbery just srop the order. If it comes back ok, well you did your bit so you can ship the order.

iJeep

5:02 pm on Mar 3, 2003 (gmt 0)

10+ Year Member



OK, as an update. I called the card issuing bank. They couldn't get ahold of the card holder and couldn't verfy that it was the correct address (though they were just using the AVS).

I just can't understand why somebody would use a stolen credit card here in the states. It seems like it would be too easy to get caught...then again I'm not sure anybody except me cares if they do it.

Christi

11:03 pm on Mar 3, 2003 (gmt 0)

10+ Year Member



So is the CC company going to call you back once they reach the cardholder?

KevinC

12:00 am on Mar 4, 2003 (gmt 0)

10+ Year Member



If I get an order that is at all fishy I just don't ship it out.

I usually say that there was a problem processing the card(blame it on visa or MC) and ask them to wire the funds or certified check. If its fraud you'll never hear from them again.

For me the profit is not worth risk - and I havn't been stuck with a bogus order yet(knock on wood ;))

Crazy_Fool

1:44 am on Mar 4, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



>>two $1000 items. The $1000 items are not something you
>>need to ever buy two of,

fraudsters don't actually care what they order. they'll order anything and everything, even if it's no good to them. if they get the goods, they can sell them.

>>I just can't understand why somebody would use a stolen
>>credit card here in the states. It seems like it would be
>>too easy to get caught

likely they were shipping to a forwarding company or going to arrange delivery to be redirected. goods would likely have ended up in indonesia or somewhere like that.

did you check the customer's IP? if so, was it a US IP? likely it was foreign IP. be warned tho, lots of indonesians etc in the US and canada and they place orders within the US so the US IP address shows up. everything just gets forwarded out to indonesia by forwarding companies.

you got AVS / CVV? if so, what did they say, if not, why not?

webby

4:01 am on Mar 7, 2003 (gmt 0)

10+ Year Member



We had the same situation in last few days. An order of $5000 was placed two days ago and then the guy tried to change the order. We got two orders for $1000 later. All E-commerce sites should beware of this fraud. Here are some common signs for detecting this kind of fraud:

1) LARGE orders for totally UNRELATED items especially from countries like indonesia and singapore.

2) customer wanting to fudge the prices on the invoice to save tax.

3) shipping info is for a third world country while billing info is some guy in US. Well this won't be fraud indicator but coupled with above factors, might make a good reason for suspicion.

4) The shipping address is a COMPANY which deals in unrelated stuff. These companies are the forwarding companies mentioned earlier.

All those webmasters who have got high search engine rankings should be especially cautious!:)
The rest should not think such an order as being GOOGLE UPDATE working in their favor!:)

webby

4:08 am on Mar 7, 2003 (gmt 0)

10+ Year Member



Another post related to large scale credit card theft in February.
[webmasterworld.com...]

might have been responsible for these fraudlent orders.

iJeep

4:24 am on Mar 7, 2003 (gmt 0)

10+ Year Member



Yes, I wouldn't be surprised if it was.

The sad part is that just because I didn't process the card doesn't mean the next merchant won't. Will the credit card company put up a red flag on her account because I called them? I would give it about a 1% probability of happening.

It's sickening.

Crazy_Fool

7:58 am on Mar 7, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



>>The sad part is that just because I didn't process the
>>card doesn't mean the next merchant won't.

if you want to help other merchants by giving them a warning, join merchant911.org and post the details to the mailing list