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Handling online charity solicitations

         

jsinger

7:00 pm on Feb 26, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



We sell to some non-profit orgs and well as regular consumers. One thing that drives me crazy are stupid charity solicitations that come by email.

A few are obvious scams. Some are certainly legit and deserving. Most fall somewhere in the middle. Separating the good from the bad would take hours of research.

Many are infuriating: "Our school is planning to go to Washington for our senior trip and a few kids don't have the money" (ever hear of a JOB!)

That certainly is a tear jerker, amid all the disease and poverty within email range of us!

So many of these emails DEMAND an answer (very time consuming to think up an excuse). But in rare cases these people are actually customers that we don't want to offend.

What do you do?

zipzip

11:02 am on Feb 27, 2003 (gmt 0)

10+ Year Member



"Our school is planning to go to Washington for our senior trip and a few kids don't have the money"

i had an email from a nice nigerian man with a tragic tale. he has millions of $$$ that he needs help to move out of the country, adn he will pay for your srevices. maybe the school could riase the dough, and then all the kids would have enough money. i can mail you 200 - 300 if you haven't had one yet

Eric_Jarvis

2:39 pm on Feb 27, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I only read those that come from organisations we have dealings with...or those which have a subject header or a first sentence that makes it clear they aren't asking for money...there isn't time to go through the rest

we are a charity who have NEVER given money to external organisations...and I get at least three a day to the webmaster address...the admin address is inundated with the things

jsinger

3:20 pm on Feb 27, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



The worst was an email from a woman who ran the wrestling team at a south Florida innercity high school. They needed money for equipment (like it costs a fortune to equip a wrestling team!) There was no mention of why these hardy teens couldn't get jobs or put on a fund-raising car wash.

At the same time, my own company was advertising for help in our area with virtually no takers (this was 1999).

Ain't life hell when you have to wear last years' wrestling shorts!

Eric_Jarvis

5:15 pm on Feb 27, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



if they haven't been washed in the mean time it could get pretty close