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Increasing customer review ratio on third-party site

         

sun818

12:02 am on Feb 21, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Hi, I want customers to register on a third-party site to give a review about the transaction experience when he/she purchased a widget from me. I've been including a blurb in my final e-mail, but it has not been very effective. I'm thinking about running a monthly contest where we pick a random user from the customer reviews and give him/her a prize. We're trying to increase the review ratio and not looking for fake reviews. Would running a contest be unethical?

TallTroll

10:55 am on Feb 21, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Unethical or not, I think you'll end up with a lot of "They were alright" type reviews, people just spamming into the review systems. If the owners of the review system are OK with that, you should be OK. If not...