PayPal

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[Birdman]

We are experiencing temporary difficulties. Please try again later.

Error 3005

Is anyone getting this on a regular basis, as I am?

This is happening using an "add to cart" button created at the "button factory".

[Brett_Tabke]

Not for me. Been working fine.

They were off a couple weeks ago when they did the big server upgrade/switch of some sorts, but nothing like your experience.

What browser are you using?

[Birdman]

I've tried with Opera 6.04 and IE 5.5. I still have the old style links on the site, but have also made new buttons and tested.

Maybe it's something I'm doing wrong. Here is one of the forms:

<form target="paypal" action="h**ps://www.paypal.com/cgi-bin/webscr" method="post">
<input type="hidden" name="cmd" value="_cart">
<input type="hidden" name="business" value="[e-mail]">
<input type="hidden" name="item_name" value="Item name">
<input type="hidden" name="item_number" value="1234567890">
<input type="hidden" name="amount" value="100.00">
<input type="hidden" name="no_note" value="1">
<input type="hidden" name="currency_code" value="USD">
<input type="image" src="h**ps://www.paypal.com/images/x-click-but22.gif" border="0" name="submit" alt="Make payments with PayPal - it's fast, free and secure!">
<input type="hidden" name="add" value="1">
</form>

[Birdman]

Just checked another site I run. Same thing :(

[smatsmax]

I am getting the same Birdman, for nearly 3 days now

[Birdman]

PayPal's site is down now :(

Time for an alternate solution. Very odd that yours is working fine, Brett. Maybe it's just _cart that's down.

Correction: Everyone is down now

[amznVibe]

Birdman, you can get that error if the page is somehow framed or even one
variable name if off (sometimes they tweak the cgi and break hacked commands) their system is very finicky.

If you have an alternate browser around instead of the main one you use try that first before a panic :)

Just tested from two client's stores and my own login, works fine here.

[Birdman]

Could this be a regional problem?

I've pored over the code and compared to sites that are functioning properly. It's not in the code. I've tested in every browser I have except NN4.

This is very disappointing, considering traffic is at all time high.

Birdman

[amznVibe]

Birdman, I just stickied you with a potential place to find an immediate answer.
Hope it helps, I know that would really worry the heck out of me. -aV-

[smatsmax]

Dont think its regional Birdman
I'm in the UK and having the same trouble
Weird thing is, i tested a link that i know works (had an order from it recently) and the same thing is happening.

[Birdman]

Okay, got it!

Clear your cache and cookies. Then, try again. It worked for me.

That sticky helped alot, -aV-

[ggrot]

I saw this yesterday I think. Refreshed the page and it was gone. Dunno.

[Birdman]

They said it happens when they do regular system maintenance. If you have a cookie in your files from before the update, it's no good and gives the error.

I still can't get my Opera browser to work, though:(

But at least I know it's on my end.

<added>It's still a minor problem, if a customer decided to come back days later and purchase an item.

[Syren_Song]

If clearing your cache and cookies doesn't help, try running a tracert to see if you can locate where the problem is occuring. I just went through a partial order process just fine, and was able to view my account info with no problems at all.

[EliteWeb]

People order from me non-stop, but I dont have the currency code specified i have that hole tag emmited.

[Birdman]

Aside from my original problem, which was the cookies, they are having troubles. Their home page is down again. Second time today.

[edited by: Birdman at 7:45 pm (utc) on Jan. 23, 2003]

[Syren_Song]

From Maryland, USA, it's fine, Birdman. I'd suggest running that tracert from your end and see if there's a problem somewhere in your connection.

[smatsmax]

Thanks Birdman
Cleared everything out and works now
Bit worrying though

[Birdman]

Reply from PayPal support

Thank you for contacting PayPal.

This error can be due to corrupted cookies on there browser. I have
enclosed instructions to remove them. You may want to add these
instructions to your website for you customers who are having these
problems.

If you are experiencing problems with our website that you have not
encountered before, it is likely that you have a corrupted cookie. The
easiest way to clear your cookies is to remove them from your PC rather
than your browser. Follow these simple steps to clear your cookies:

My lesson learned for the day ;)

[amznVibe]

PayPal has also tinkered with some undocumented commands that used to work with the cart upload feature...
if anyone works with cart upload you may want to sticky me and I'll give you the info...