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Forum Moderators: buckworks
However, cookies can be problematic. Some of the more aggressive "internet security" anti-virus/firewall products seem to not like cookies at all. Additionally, some corporate users have cookies banned, and there's nothing they can do about it.
I get complaints from users from time to time saying they really want to buy from me, but simply can't.
Do others have these problems? How do you deal with them?
No, before you ask, I don't have (and won't have) phone ordering.
If bespoke you can use the Session to work the basket - obviously the items won't persist if they go away and come back but at least they can complete a transaction in one session.
Make sure you have a P3P policy also.
display a message on your shopping cart 'Your cookies are disabled. Call us on xx.xx.xx to place your order'.
I use this method along with one additional feature.