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Order request recieved for a site that has not been indexed - scam?

         

Dinosaur

6:28 pm on Apr 30, 2006 (gmt 0)

10+ Year Member



I am not quite sure what to make of this.

I am in the final stages of adding content for an ecommerce site that will be selling durable widgets. As of now, I have done zero SEO or web marketing for the site, it it not indexed by any of the major search engines, but the domain name is active. The only way someone could find the site (to my knowlege) would be to directly enter the domain name at the address line of a browser - and it is a somewhat lengthy name the shouldn't be a common target for typos.

Yesterday, I actually got an email through the "contact us" link on the site from a person claiming to be in Hong Kong wanting to order several products and asking if we can deliver internationally via courier or whatever. At this point we don't yet have our gateway and merchant account set up (that will be done next week), and our original intentions were to sell only in the USA, at least initially.

Does anyone have any ideas how this individual might have stumbled upon our site, or is this type of thing related to a common scam? I'm fairly new to this game, so I thought it would be a ggod idea to see if this is a common trap before I reply to the email.

Thanks for any insight you all can provide.

[edited by: lorax at 6:41 pm (utc) on April 30, 2006]
[edit reason] removed specifics [/edit]

lorax

6:44 pm on Apr 30, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Welcome to the WebmasterWorld!

Likely they did NOT stumble there. There are folks who watch for recently purchased DNs. That's the first step in scouting a likely target. Get intelligence on them through the DN. Be cautious.

Dinosaur

7:33 pm on Apr 30, 2006 (gmt 0)

10+ Year Member



Lorax,

How would you recommend that I proceed? Should I reply to the email telling him that the site is not yet active and only for USA customers, or would it be wise to ignore it altogether? Do you have any tips that I can use to protect my site and domain name?

Thanks for the reply.

lorax

9:00 pm on Apr 30, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



If I were you (which I'm not so take this with a grain of salt) I'd reply and tell them you cannot ship outside the US. Be polite (they may actually be a legitimate customer - unlikely but possible) and leave it at that.

Your DN is public record - nothing you can do about that. But you can protect your privacy by purchasing a privacy screen for your domain name through the registrar. This will hide your personal contact info from public view.

derekwong28

11:02 pm on Apr 30, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Hong Kong is not a high risk place for International Internet fraud. If your insist on payment by 100% T/T, it will be safe. For smaller orders, you can ask them to pay by PayPal provided that their account is verified.

shri

1:02 am on May 1, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Derek,

Our ecommerce store in Hong Kong has been targetted by a couple of local nigerian gangs in the past. They even use US based VoIP phone numbers and provided a seemingly legit local address.

Bottom line, if you're not willing to take the risk, forget about it and move on.

jsinger

6:55 am on May 1, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Scammers know that new sites are easy fraud targets because newbies are eager to begin making sales. Most online retailers are liberal until they've been stung a few times.

We get fraud attempts from HK. We only ship within the U.S. which policy is very clear to anyone who glances at our site. We don't bother to answer the scam emails.

Tip: never, ever state on your site that you are new to e-commerce.

Essex_boy

7:33 am on May 1, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



I think id drop it like a hot tatty.

Its the courier thing that give me the hee bee gee bees.

jsinger

3:46 pm on May 1, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Its the courier thing that give me the hee bee gee bees.

Yep, big red flag when they tell you exactly how they want products shipped and without regard to cost. "Courier" is one-- of many --red flag words.

Hate to go into detail about "red flags" because undoubtedly some scammers read these boards. But these idiots AREN'T VERY GOOD at what they do. Few have command of English. They are VERY easy to spot. And oddly, their methods and scrips haven't improved in a decade:

Witness: "I am Ungowa Mugaman, son of the late..."

Does that really work anymore...?

jsinger

3:47 pm on May 1, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Its the courier thing that give me the hee bee gee bees.

Yep, big red flag when they tell you exactly how they want products shipped and without regard to cost. "Courier" is one-- of many --red flag words.

Hate to go into detail about "red flags" because undoubtedly some scammers read these boards. But these idiots AREN'T VERY GOOD at what they do. Few have command of English. They are VERY easy to spot. And oddly, their methods and scrips haven't improved in a decade:

Witness: "I am Ungowa Mugaman, son of the late..."

Does that really work anymore...?

Essex_boy

7:21 pm on May 1, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Only if you repeat it twice :)

DamonHD

7:25 pm on May 1, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Hi Essex_boy,

If you're gonna be picky then I feel the (sad) need to point out that s/he *posted* it twice, and thus only *repeated* it once! B^>

Rgds

Damon

sleepy_eye

8:54 am on May 3, 2006 (gmt 0)

10+ Year Member



We got 2 emails like that today. In my opinion its a scam. Dont even bother to reply.

derekwong28

2:43 am on May 4, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Personally, if they are prepared to pay by T/T, I cannot see why the order will not be safe.

We have had fraud attempts from Hong Kong before, but these are likely to come from non-local residents from Africa or the Middle East. If their address is in ChungKing Mansions, then I would definitely be very suspicious.

We ship credit card orders everyday to high risk countries that had included Nigeria, Congo, Ghana, Indonesia, Philipines, Vietnam, Pakistan, and countries from E Europe, and Latin America. We hardly ever get any chargebacks because of credit card fraud. But we have got a lot of experience.

Dinosaur

2:59 am on May 4, 2006 (gmt 0)

10+ Year Member



Hi Derek,

Can you tell me what T/T stands for?

Thanks