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I also like having a separate machine if my online processor is ever down, I have a back-up, which I like. I also can quickly audit and compare who pays on-line vs. phoning in when using different merchants - not that it really matters.
A suggestion...you will get many repeat orders from customers that call in their order. So, keep their information on file (off a computer and in a locked file cabinet of course). Then when they call again all you have to do is find out what they want to order and not have to go over the same old ground again to get the credit card info.