Getting an SSL certificate

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Getting an SSL certificate

do customers care who from?

Gomvents

4:23 pm on Jan 25, 2006 (gmt 0)

GoDaddy is offering cheap SSL certificates - VeriSign and Thawte and more well known (at least to the tech world) Does the average Joe care what I use as long as the lock is in the bottom right? Should I proudly display my SSL certificate verify button if I'm using a GoDaddy for example? Also What's Scanalert - does anyone know how much it costs and whether they think it improves sales? Thanks!

jamie

6:27 pm on Jan 26, 2006 (gmt 0)

hi gomvents,

in this situation we have always gone for verisign or thawte. they do cost extra, but with so many people still new to e-commerce, i believe it is well worth the extra pennies to go with a brand that most surfers have seen before.

my 2c

Gomvents

6:44 pm on Jan 26, 2006 (gmt 0)

What are the costs or VeriSign or Thawte? Also do you know anything about Scanalert? Thanks!

BradleyT

9:27 pm on Jan 26, 2006 (gmt 0)

We use GoDaddy. Customers don't care - all they know to look for is the lock.

Although the GoDaddy image they provide you is pretty cheesy looking.

marcs

9:30 pm on Jan 26, 2006 (gmt 0)

Cheap certificates won't work with all browsers. Shoppers with such browsers will get an error message pop up which may keep them from completing the purchase.

physics

9:41 pm on Jan 26, 2006 (gmt 0)

Most customers don't know, nevermind care. Get a turbo ssl where they verify that you own the domain only by emailing you. The other certificates are harder to get. I've had to submit tax info, etc to get 'full' ssl certs before, what a pain. The important thing is that you've been verified as the owner of the domain and the data transmissions are secured.

sharbel

1:05 am on Jan 27, 2006 (gmt 0)

As long as the SSL certificate is compatible with the browser (ie no warnings) and the customer sees the padlock, I doubt you will ever have a question about it.

I cant recall one single person ever asking why we are using a 'cheaper' certificate and we do some pretty high volume.

MrFishGuy

1:37 am on Jan 27, 2006 (gmt 0)

We use a cheap SSL and no one cares. Most people wouldn't even know how to tell where a certificate is from. InstantSSL is accepted by every browser that accepts the more expensive SSLs and is half the price.