Welcome to WebmasterWorld Guest from 54.144.124.152

Forum Moderators: buckworks

Message Too Old, No Replies

Email ticketing software.any recommendations?

Looking for a great ticketing software.

     

IcedOutGear

12:54 am on Jan 13, 2006 (gmt 0)

5+ Year Member



I am looking for a great email ticketing software that has the following abilities:

Reporting capabilities(ie. who answered, how many,etc)
Templates (premade for FAQs)
Language translator (if possible)

Any help would be greatly appreciated.

Thanks,

Tim

Silke

10:15 am on Jan 19, 2006 (gmt 0)

10+ Year Member



Hi Tim,

check out Kayako I think it's a very nice system.

Best
Silke

[edited by: lorax at 2:07 pm (utc) on Jan. 19, 2006]
[edit reason] No URLs please [/edit]

and1c

10:32 am on Jan 19, 2006 (gmt 0)

5+ Year Member



inverseflow has an excellent php helpdek...
Thats the one I use and its great for the price.

derekwong28

12:13 pm on Jan 19, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I have been recommended kayako as well. I wonder how this will work in an e-commerce operation, as opposed to those providing a service such as webhosting?

Corey Bryant

3:56 pm on Jan 19, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Not too sure what language you are looking for but you might check out smartertools

-Corey

 

Featured Threads

Hot Threads This Week

Hot Threads This Month