Transaction Central

any insight to share on them?

[lorax]

I have a client that would like to use Transaction Central as the CC processor for their new store. I've never worked with them and am wondering if anyone has heard of them or has some insight to share.

[Corey Bryant]

If I looked at the correct site, it seems that Transaction Central is only part of it? That is basically the virtual terminal it seems. This is usually standard with an payment electronic gateway.

There merchant rates are pretty standard but I would check on the gateway fee(s) as well. There was not too much information on there about them.

I would also check to see if KeyBank is a stable bank (I never heard of them). it seems they are a reseller for KeyBank so since this would be the acquiring bank, you want to make sure they are stable

-Corey

[lorax]

Thanks Corey.

KeyBank is a regional bank. They've been around for a long time so I'm not worried about them. The customer's bank would like us to use TC and X-Cart lists it as one of the processors they support so I assumed TC was a stand alone service.

In looking at them closer it seems it's a brandable service offered through TransFirst. Not too unlike Authorize.Net. In looking over the info I Googled I'm not impressed with what I'm seeing. I fear the reliabilty and uptime of the gateway.

[Corey Bryant]

Just keep in mind that you will find more people complaining about a service rather the compliments. (as I am sure you are well aware of) :)

Call the gateway and find out what time(s) are schedule for maintenance. Most gateways schedule maintenance once a week for downtime but hardly ever use it. This is usually when they upload changes to certain things that might potentially cause problems.

I have not really heard of either but also check to see if it is branded as something else. For example, Chase Merchant Services sells / sold the YourPay gateway which was the LinkPoint gateway basically. So TC might even be another gateway in general.

-Corey