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"Unable to establish a secure connection to 'mysite.com'. There is a problem with the security certificate from that site (The identity certificate site name is not correct.)
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I don't seem to get the error when I use [mysite.com...] But I still don't see the little icon that says it's secure.
When I looked at the config file for the shopping cart, it included the "www". Are carts and certificates that picky? Is it as simple as removing the "www" from the config or always using it in the links, or is it something else that's causing the problem?
I had the same trouble on the old shopping cart I was using, but it didn't happen every single time and I only had one or two complaints.
Thanks for any help!
And how are determining the security isn't there? If the use of https works without error then you have an SSL in place. Maybe a shared cert is installed?
"If the use of https works without error then you have an SSL in place"
This might be correct, but I wouldn't rely on it.
If the "lock" icon is not appearing on a secure page, you likely have some elements (images probably) that are not secure (i.e. you are linking them using [)...]