Forum Moderators: buckworks
- Do you automatically sort these emails into a certain folder?
- Do you open the emails and read them?
- Do you just delete them?
What would happen if changes were made - for example, adding or removing some information from those emails?
Also, do you ever see emails from PayPal that are not payment notifications? (If PayPal sent a notice about a problem with your account, would you notice?)
Thanks in advance for your replies. :)
PayPal will NOT send you an e-mail telling you that your account needs to be re-activated or any other such nonsense.
I received a legitimate e-mail from PayPal reminding me my credit card was due to expire and that I should log into my account to update it.
There was also a notice on my account page stating the same thing.
Since PayPal's mail servers use SPF, that makes for an easy way to use automation to separate the spam/phishing attempts from the legitimate e-mails. If it claims to be from PayPal and SPF <> pass it can be safely deleted.
Having stated that though, I recommend you never use the link in the e-mail to access your PayPal account. Even when SPF = pass.
I save all the receipts to a folder.
Do you have your email client automatically route them, or do you have to drag-and-drop them all to that folder yourself?
> - Do you automatically sort these emails into a certain folder?
Yes - any e-mail with the following string in the message header goes to the Payment folder: Return-Path: <payment@paypal.com>
> - Do you open the emails and read them?
I just preview it. Two things I always scan is 1) order total, and 2) address confirmation status (i.e. CONFIRMED or UNCONFIRMED). I check the order total mainly for international eBay buyers that do not always send the correct total. Never an issue with my web store orders. Address confirmation status is checked as part of my fraud analysis.
> - Do you just delete them?
After the order is processed, I press "Backspace" on my e-mail program which marks the e-mail as read and moves it to my Sent Items folder.
For example I do not look at the payment notifications, since I download the payments daily as csv file and import it into my accounting software.
This year it was very annoying because Paypal changed its subject lines four or five times in only one month.
So if someone from Paypal is reading this: NEVER CHANGE THE SUBJECTS OF YOUR PAYMENT NOTIFICATIONS!
And I know that many people do it like I do.
That's not quite true
GaryK, when you received that e-mail, did it provide a logon link as well? I'd like to think that it did not, which is an action that PayPal could use to distinquish themselves from the spammers/phishers. Seriously, if you use them you already know how to open thier page. Convenience, in this case, is a matter of NOT getting phished.
