Forum Moderators: buckworks
New sites have far larger product offerings and are fairly organized, with effective search facilities. Graphics are better, tho few still seem to make efforts to improve loading times (which is less important nowadays)
Sites focus on selling, not extraneous gizmos: inappropriate wish lists and gift certificates, online help, long disclaimers, idiotic statements like "we're open 24/7." Fluff and flash have been replaced by useful info, especially 800 phone numbers. Almost no one has mandatory registration. 100 payment and shipping options have been replaced by a few that matter.
Our competitors are learning. And that scares me!
I went from a amateurish site with clip art (but it was fast and easy to navigate) to an equally as fast and easy to navigate profesional looking site.
It did not make one bit of difference in sales. But it lined some Graphic Designer wallet.