need some help.got probs with x-cart

[teck]

sorry, don't know where to post this, but here goes:

my web designer has bailed on me so i have to maintain the running myself. i've got a few problems which i need help with:

i have cvv2 activated, but when you enter it and the order is placed, in admin when i take down all the customer's details, eveything appears except the cvv2...how do i get this to work?

also, how do i edit the e-mail the customer receives after an order is placed as it doesn't look professional.

thanks!

[lorax]

Welcome to WebmasterWorld!

Hm... not sure about the first one. Have you tried asking the X-Cart team or visiting the forums to find out?

The second one is easy. For the text version of the email go to: \skin1\mail\order_invoice.tpl and edit that. For the HTML version go to \skin1\mail\html\order_invoice.tpl

Assuming of course you're using at least v4.0.12

[teck]

yes, thank you!

i don't have a user name and password with x-cart as it was my web desginer who did all this and as he is not continuing support i have wasted hours and hours tring to edit html codes to no avail! also, x-cart only accept technical queries if you have an account with them

[lorax]

As it turns out the ability to display the CVV2 number is not a part of the base x-cart install. If it is enabled then I believe it is being stored in the database along with the customer order details. If you have access to the db then you can view the cvv2 number. Have you checked your gateway provider's UI? They might have all of the order details as well.

[teck]

sorry, what do you mean by gateway UI?

when you place an order, you get all your usual CC information to be entered. The CVV2 is there also but if it is entered, the site's online database cannot view the CVV2 but i can view everything else

[lorax]

>> online database cannot view the CVV2

My bad. I thought it was viewable but it's encrypted.

>> Gateway UI

The interface (User Interface) that your payment gateway uses. For instance - Authorize.net has a UI that you can use to view order details beyond what the cart provides.

[teck]

oh no..i use manual processing...i just input the data into my pdq machine

if it's encrypted, can it be opened? why is the cvv2 inaccessible...i just don't get it!

[lorax]

>> why is the cvv2 inaccessible

Geesh - I'm 0 for 2. See below.

I did a little more digging. This is from the x-cart manual.

The CVV2 setting is in the config.php file.

The manual explains the CC settings this way:

Store Credit Cards
• $store_cc (default = false) If set to true, X-Cart will store Credit Card numbers in the
database. If you want to use Subscription module, set it to true.
• $store_ch (default = false) If set to true, X-Cart will store Check information in the database.
• $store_cvv2 (default = false) If set to true, X-Cart will store CVV2 in the database. Please
note: VISA International does not recommend to store CVV2 code with CC numbers

Why not store them? Security!