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Consumers Afraid to Shop Online?

New survey suggests up to half avoid making purchases online

     

growingdigital

3:18 pm on Jun 15, 2005 (gmt 0)

10+ Year Member



It amazes me that people are so afraid to shop online - [msnbc.msn.com...] . It seems to me that shopping in the 'offline' world presents just as many security concerns. Every time I go out to eat the restaurant prints my credit card number, expiration date, and name right on the receipt. Yet, how many people hesitate to use their credit card at a restaurant?

CSE_Monkey

4:21 pm on Jun 15, 2005 (gmt 0)

10+ Year Member



This was according to a survey commissioned by an industry group that has an agenda to pursue in security related legislation. Could the mehtods, questions and results be possibly biased?

digitalv

5:22 pm on Jun 15, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



It's funny that you bring this up, Growing, I've been saying the same thing for years. It's a lot easier for a waiter to write down your card information - and take a copy or picture of your SIGNATURE - when he disappears around the corner than it is for someone to capture a credit card transaction in progress from an UNsecure web page.

At least online they have no signature and it makes a transaction easier to dispute.

lgn1

8:47 pm on Jun 15, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Practically all credit card information is stored electronically by major retailers. Even if you don't shop online, you are still vunerable, but so is getting struck by lightning.

Identity theft stories, make good news stories, especially on news services which has no morals, and are heavily bias (ie, the one that begins with 'F' and ends with 'OX').

digitalv

9:06 pm on Jun 15, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Funny how people consider the only network that doesn't have a left-leaning agenda "biased".

lgn1

5:48 pm on Jun 16, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



digitalv.

BIAS is bad, whether left or right leaning.

Being Canadian, what you consider as left leaning, would to us be center-right, so its all a matter of perception.

tolachi

1:12 am on Jun 17, 2005 (gmt 0)

10+ Year Member



Funny how people consider the only network that doesn't have a left-leaning agenda "biased".

Give me a break. Just like the tobacco industry and pharm companies didn't have a bias in their "research". Perhaps you will take my word on the mechanical condition of the 1991 volvo I am trying to sell. I can assure you that I have researched it thoroughly.

OlRedEye

11:05 am on Jun 17, 2005 (gmt 0)

10+ Year Member



I always had the naive belief that news should be reported, not sold, unless its by a specific interest group. Does seem that these networks 'interpret' the news, not report it.
Strange subject for an e-commerce board....

OlRedEye

11:34 am on Jun 17, 2005 (gmt 0)

10+ Year Member



Lawmakers still need to do more, said PrivacyToday.com's Rob Douglas, who has testified at several of the hearings.

"It seems like Congress is there to protect the business side of the equation. No one is looking out for the average American," Douglas said. He called the steady march of news on data leaks "a national disgrace."


Where's the ROFLMAO icon?
Seems as far as e-comm is concerned it's exactly the opposite. A chargeback is done before the customer can say "Please can I charge this ba..."

digitalv

4:32 pm on Jun 17, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



The truth is that the majority of fraud committed online is done by BUYERS, not sellers - but you never hear about that anywhere. All you ever hear about in any public arena are the companies that are guilty of pulling scams and never any mention of buyers getting the merchandise they ordered and then charging back the purchase.

Government involvement in this issue has only lead to making it easier for buyers to charge back their purchases.

 

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