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But no one is completing the transactions -
I have completed a transaction myself just to check that all is well, (as is)
any one else had this experience with paypal
any ideas would be fantactic
I launched a new website about 3 months ago as well and since then had about 5 000 visitors. And up to yesterday I never had a sale as well, but then the one visitor I needed showed up and bought enough to earn me 35 $ in commission.
So my earnings per 1 000 visitors suddenly went from 0$ to 7$. My advice is not to worry that you are doing something wrong with your shop, but just to try and get more visitors.
Set up an exit popup and ask visitors why they didn't purchase. Offer something free for their comments if you can.
I mailed my old French girlfriend a big soup-bone for her dog once, US parcel post.
By the time it got there, it stunk up her whole house. The dog still wanted it. Go figure. -Larry
If you are going to sell successfully online I really believe you need a merchant account.
Ultimately ask yourself this;
What kind of business in today's world cannot take a credit card?
I have been selling online for years now and have never once taken paypal, only ever on ebay!
In past 5 years one or two people have mentioned PP. But we're not dealing with the beanie baby Ebay set.
I may be way off base, but to me seeing Pay Pal on the front page of a website is like going into a brick/mortar store and seeing a sign that says,
"We Take Food Stamps."
(am I wrong?)
Then you've got the paypal logo all over the place which distracts people...they aren't sure if they are still on the right site. People need things consistent. If paypal would just make it transparent like a normal merchant account, where the buyer didn't know they were actually using paypal, it would be the best thing ever.
A site like webmasterworld has no problem using paypal as everyone knows about it, trusts it, and knows how these things work. The more technologically knowledgeable the group you target is, the better it will do. The average person looking to buy a book or a vitamin will be turned off more often than not.
If they don't have a paypal account, it is pretty much over. It is hard to see on the page that you can pay without using a credit card.
You are probably looking at a checkout page designed for users who have accounts. Most customers without a PayPal account will see the first page of PayPal's Account Optional checkout, which displays credit card logos on one side and has a PayPal login option on the other.
With websites, you must also determine where the traffic is coming from. Qualified traffic is worth much more than unqualified ones, i.e. people who surf the net to surf the net, young people with no credit cards, etc.
Not all sites are a success, Ive had my share of failures.
Some items just wont sell on teh web, Id steer clear of paypal thoug it looks distinctly kiddie.
Sticky me your URl and Ill take a quick look.