Forum Moderators: buckworks
this is a bit disturbing.
I know about IPN - would prefer to use the email option for now tho. The emails - are they sent pretty instantaneously after payment? How common is the non-sending of emails? Would still be so grateful if someone could let me know a bit more about formating, subject line, paypal email address. Thanx so much.
herm
Once when I was dropshippingan item on eBay, he won the auction on a monday and Thursday he e-mailed me to ask where it was as he needed it for saturday for a party, I said no-chance mate not until you pay, he said I have, I log into payapl, he'd paid within minutes of winning the auction. I looked back through my e-mails, it wasn't there. I actually rung him up, adn explained the situ, so luckily he still gave me a positive. I arranged with the dropshipper to get it sent out Special delivery, adn lost money on the transaction.
The second one was a bit more worrying. I was away, adn my mum and sister were running my website. A man paid for an item, and no e-mail was received from Paypal, so they binned the Carts notification. A few days later, he e-mails "Where's my item etc." my sister says, you didn't pay so you can't have it, He says he has, she says you haven't etc. etc. She wasn't to know that paypal wouldn't send an e-mail (not being as tech savvy as me, adn beleiving e-mail is 100% reliable), so it wasn't her fault, but the man rang up and was giving her some sort of hell, adn threatening all sorts (she's 15 for god's sake and my mum wasn't in), so she sent the item. When I got back, she told me about him, adn intrigued I logged in to see his payment before my very eyes. It could have turned nasty, and I was very annoyed with Paypal, but i guess it just got lost.
cHodges84
thanx for your response - a definite warning to relying on email too much. Just 2 Q's:
After they have paid u - how quicly does the conformation email come. Would you say within 10 minutes 95% of the time? Is an email even sent 95% of the time? If you could clarify this for me, from your experience, I would be so, so grateful.
A: Within Seconds usually
Q:Is an email even sent 95% of the time?
A: 99.999999999999% of the time. Since the second case I mentioned, It has never happened again, but if I see an e-mail from the Shopping Cart and not from Paypal to confirm payment, I log into my account just to make sure, although I've stopped doing this more recently, since it hasn't happened recently and touch wood (chodges84 taps his head) it won't happen again.
If you are not receiving some of your emails, we recommend you not solely rely on the automated payment notifications to alert you when a payment is made. Email is not 100% reliable.