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Anyone have experience shipping to China?

accepting credit card payments from China



3:59 am on Apr 20, 2005 (gmt 0)

10+ Year Member

Our company manufactures a product and have been using our website for marketing over the past 11 years. Have strong sales through-out the Pacific Rim and Southeast Asia. Recently I have read that China has allowed the major credit card companies to issue cards there. Our credit card processor allows payments from China as well as Paypal. Seems to potentially be a huge market for us, but we are quite wary. If anyone here has any experience in this regard, please let me know.


4:40 pm on Apr 20, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member

If Hong Kong counts, we have.


5:30 pm on Apr 20, 2005 (gmt 0)

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Rugles...yes that counts, but more specifically inside China proper. We ship alot to Hong Kong and Singapore also. However we get alot of visitors to our website from places like Shanghai, etc. What I am referring to is shipping directly into China and not former protectorates of the UK.


5:50 pm on Apr 20, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member

No we have not gone further into China yet. I think we may have to do that in the future, with the booming economy and all.


8:03 pm on Apr 20, 2005 (gmt 0)

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I agree that China must be booming given the effect its economy is having on global commodity (oil/steel)prices. My concerns are 1) the risk of credit card fraud, 2) Reliability of shipping once it hits the mainland, 3) China's manipulation of its currency making our product cost prohibitive, 4) Trade restrictions. However, with 6 billion+ population it is hard to ignore. I know internet access is growing by the steady increase of traffic we are getting from mainland China.

It would seem to me that with the expertise displayed by most of the people in this forum...the membership here could go a long way in balancing the trade deficit the rest of the world has with China.


9:18 pm on Apr 20, 2005 (gmt 0)

10+ Year Member

We manufacture a product and sell to a distributor in China.

Shipping into the mainland is pretty easy, as long as you're shipping to the airport. Shipping dock to dock is harder. Our distributor had to set up a separate import/export company in order to do this.

Since we only sell through one main distributor there, we haven't worried about credit card fraud, although we have had problems because it seems Chinese credit cards (at least the ones our customer uses) do not automatically convert currency, so they need to load US dollars on to the card. That's my understand anyway, but there is a language barrier there.

Sticky me if you need further info!

Oh yeah, no wood pallets or crates...China has banned them because of some wood beetle...:)


10:30 pm on Apr 20, 2005 (gmt 0)

However, with 6 billion+ population it is hard to ignore.

More like 1.3 billion. 6+ Billion is the world's population.


11:28 pm on Apr 20, 2005 (gmt 0)

10+ Year Member

We have shipped too mainland China sucessfully to an orchestra there. However, be careful, we get a lot of fraudulent credit card activity from there as well. In the orchestra case it was unlikely that the people were out to steal orchestra scores...but if it was let's say DVD's I would have been a lot more careful.


12:18 am on Apr 21, 2005 (gmt 0)

10+ Year Member

I stand corrected xp...the # 6 billion was just the figure that came to mind at the time. Well...since it is only 1.3 billion maybe it is too small a market. The exact population of China is not the question...the question is whether this is a viable market worth pursuing at this time? Or better put...since we now know the pop. is 1.3 billion are there 200 million people there with the disposable income which equals that of the per capita of the US? Even if there are...is it worth the intellectual and investment capital to develop markets for our products there? Or would it be just one big headache given the fact that most of us know that in that part of the world, the game of business is played with a different set of rules....ie; ethics.


2:39 am on Apr 21, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member

(A slightly cynical view of things)

Set up a spreadsheet with all your risk factors and figure out how much work is it going to take for you to make your first million from China shipping products IN.

Forget the 1.3 billion people story. Most of them are in the villagers. The booming economies of the special economic zones are where the money is... even there, a small fraction have access to small overseas credit cards.

Now, set up another spreadsheet and figure out how much work it is going to take for you to bring products OUT of China.

Unless you're in a serious B2B niche, forget about sending products in. If you're in a serious B2B niche, get ready to invest (chinese way of saying .. loose money for a few years) while they reinvent your product.

I'm assuming you're not with Boeing, Nokia, IBM or SUN.. if you are, my post does not apply. Same goes for the poker, porno and pills market...


2:51 am on Apr 21, 2005 (gmt 0)

WebmasterWorld Senior Member fathom is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month

hmmm... I have a client that is in Beijing, China selling and shipping the other way [mainly to North Amercia and Europe].

China is primarily peasant population - that 1.3 billion is more like the average US buying markets [100+ million]

Not to say that it still isn't lucative just that your 'target' is likely reserved to industrial centers.

It might be worth hooking up with them for more insight - pm and will send details.


6:38 am on Apr 21, 2005 (gmt 0)

10+ Year Member

Shipping to China is easy. Regular postal service, Fedex, DHL, etc, lots of options. Depends on your budget and your customers.

Regarding to payment options, many Chinese banks are issuing CC. Many of them can only be used in China (Chinese Yuan CC). But still a lot of them are standard CC. But most Chinese are used to pay by debit card (because CC does not have password). If you are serious about your Chinese business, consider accepting Chinese debit card as one payment option. The pro is, for debit card, you'll seldom face charge back problem. The con is you have to set up another payment platform (or lease one). PM me for details.


12:48 pm on Apr 21, 2005 (gmt 0)

10+ Year Member

HSBC and Citibank both have partnership agreements in place with Chinese banks.

Note: In China, close to a quarter of all bank lending is in default.


2:15 pm on Apr 21, 2005 (gmt 0)

10+ Year Member

My 2 cents:
I am CN resident, I have Chinese CC issued by BOC. But to get it, I had to put there US$ 1K time deposit as a security - than I got US$ 1K "credit".

I buy regulary via Internet. Usually I require to declare less than 30 USD, they ship via major couriers (DHL/TNT/Fedex/UPS) and - never any problems.

2Checkout does NOT accept Chinese CC.

Buying power is not bad in coastal areas and major cities (Beijing/Shanghai/Guanzhou path).

There is almost zero buying power for Internet sales in inland of China.

There is no market to sell any copyrighted material (CD, DVD), i.e. I can buy any movie on DVD for 85 cents. Software might have market if it has some aded value like www support etc., otherwise no chance.

Some items here are much more expansive than on Ebay, so big potential market too.

It is very easy for Chinese also to pay via Western Union, they can easily buy USD from black changemens and also officially. So they do not need CC. But if you'd request WU payment from me, used to use CC payment, I would not bother, too much hassle.


2:32 pm on Apr 29, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member

I have shipped to Taiwan, however I don't think that counts.

Most of our supplies come from China, it would be nice if the china market develops, and we could drop ship from china manufactuers to chinese customers.


7:42 am on May 2, 2005 (gmt 0)

10+ Year Member

What's your problem? I come from china.

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