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I tracked to see if we were AT LEAST getting more orders--and we really were not.
I would never do it again in a million years. It IS a drag with an answering machine and keeping up with all the messages. But it really is a lot less headaches.
I'm heard good things but you never know... Could you please speak some more on your experiance.. Thanks.
Also, do you feel you miss alot of sales due to not being able to answer the phone alot or do you feel they order online anyways or call back?
[edited by: lorax at 1:04 pm (utc) on April 17, 2005]
[edit reason] No URLs Please [/edit]
***PLEASE ALLOW 5-7 BUSINESS DAYS FOR DELIVERY.***
Exactly like that in caps. It has cut down those monotonous phone calls dramatically!
In any case, you should also consider whether you are breaking air force regulations by working on this side business in the first place.
My main business is very niche, so while it'd be easy to train someone to take orders and look up tracking numbers, it'd be very difficult and time consuming to try and train someone to answer questions about our products and help newbies. I've always planned on recruiting one of my more knowledgeable customers once I get to the point of having the money to do some traveling. It's easy for me to hire someone locally to do the order packing, but I haven't been able to get away from the phone calls or emails.
maybe you could find someone who can do something similiar to cover the daytime calls while you are working.