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Forum Moderators: buckworks
I really don't know what to do... I even receive complain of my own suscribed users saying whay they don't receive news!
How can I reach their inboxes? Does it make any differnce to use my server's smtp or the internal software relay?
The other problem I once had was that someone using the same hosted server as me was guilty of spamming and then this then affected me.
The other option is to send out real postal mail to your customers. I find it gets a better response rate but then again it's much more expensive and time consuming.
And then go thru and make sure you do not have any "SPAM" words
Now these of course are some of the more "common" words that you might use at some point or another. There are some other words but I won't type them here :)
Of course some people don't like to go through the extra hassle, so we offer a 5% discount as added incentive for signing up. This also helps drive a larger newsletter list.
Does that has anything to do with failures too?
In the other hand a way to be removed is always desirable but I guess that's the first thing antispams take in consideration to consider my email as spam....
How to avoid that?
The message box has helped some, but I just had yet another (AOLer this time) whom I spent a significant amount of time writing detailed responses to regarding her order problem even while she kept sending complaints about us not responding!
I have stern reminders on all user interaction pages instructing them to check their email spam filters and make certain they can receive emails from our domain. So are hotmail, yahoo, aol et. all now refusing to allow their users to check rejected mail and change their own filters or is it just another matter of customers who might as well be illiterate?