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Should Postcode/Zipcode be a required field in checkout?

   
3:47 pm on Jan 6, 2005 (gmt 0)

10+ Year Member



Should Postcode/Zipcode be a required field in checkout of a online store?
9:13 pm on Jan 6, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Do you need it to ship?

Would you rather look it up yourself?

9:21 pm on Jan 6, 2005 (gmt 0)

10+ Year Member



Credit card issuers often use the code as part of the approva / decline process.
9:44 am on Jan 7, 2005 (gmt 0)

10+ Year Member



I have just has issues with people ordering from Ireland who apperently dont have PostCodes or ZipCodes? And so forcing users to enter one is maybe causing problems?
10:15 am on Jan 7, 2005 (gmt 0)

10+ Year Member



The best way I have found to get around the Ireland problem is to get them to enter a 0 or something in the postcode field. Irish addresses are so vague sometimes it can be a nightmare getting stuff delivered there at all at times. But apart from that you definitely want to make it a required field. Unless of course you're actually based in Ireland and deliver mainly to Irish customers.
 

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