Is placing online orders for phone customers allowed?
sun818
12:29 am on Aug 6, 2004 (gmt 0)
I recently used our web store's shopping cart to place an order instead of using AuthorizeNet's Virtual Terminal. Is there any issue or liability with doing this?
Essex_boy
5:27 am on Aug 6, 2004 (gmt 0)
Some CC processors can get funny about this, Id check with them first
sun818
5:42 am on Aug 6, 2004 (gmt 0)
The service I use says customers do that all the time. This was especially the case he said when customers are catalog shopping on the phone. A CC processor would not know if you were the one submitting the details since the shopping cart interacts with the credit card payment gateway, right? I'm not talking about services like 2checkout - just merchant account/payment gateway systems.
watercrazed
7:30 am on Aug 13, 2004 (gmt 0)
I would use the website for entry, otherwise their is not a good record of the sales or items sold. I suppose you could enter the sale in the cart using a payment method like check/MO that did not require a CC # then use the online terminal thou. Not sure if there are any rules one way or the other. If your shopping cart is on a secure server whats the difference?
