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Forum Moderators: buckworks
If you were running a real world store, you would charge a single tax rate based on the county your store was in - it wouldn't matter what county your customer lived in. I'm pretty sure it works the same way on the Internet, so you should only need one tax rate.
Just curious though, if your company merged with one that was already doing business in California wouldn't they know the answer to this question?
Using the lower tax rate might not seem like much, other than possibly depriving the state of a few cents. But the real benefit is that your customers in the low sales tax areas donít feel resentful that you are charging a higher tax rate (if you are located in a high tax area). Their resentment is not aimed at the state but at you.
I think paying attention to the little things like this is what builds strong customer relationships.
Regarding what sale tax to change for Internet purchases in California. If the customer lives inside the county that we are physically located, we would charge that customer the same rate as our county. If the customer lives outside the county we are physically located we would charge them the flat 7.25 state rate.
And I just can't wait until they raise it to almost 9% to pay for more services...coming soon.
Maybe our county government planned it that way? Naawwww....
Our shopping cart service only allows one rate.