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Sure fraud, right?

     
7:34 am on May 27, 2004 (gmt 0)

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Hi!

I have read for a while here in the forums and even I am 99% convinced that this is indeed fraud, I would still like to show it to you.

I got these 2 emails asking for a big order (30 units of my widgets, over 700$). The email is: <snip>
The logs say that this visitor comes from <snip>.

I told him that I don't accept such orders through Creditcard, but that he could SWIFT me the money via my bank account. He refused, of course :-)

I was wondering, my creditcard processor allows C/C FAX orders, where the payer has to sign a paper. Would this avoid later on the chargeback?

Anyhow, I think it looks pretty obvious that this is sure fraud :-/

Opinions?

[edited by: engine at 8:57 am (utc) on May 27, 2004]
[edit reason] no specifics, thanks [/edit]

7:46 am on May 27, 2004 (gmt 0)

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Hello,

I wouldn´t trust this.

I think is best just to ignore it as getting into signs and such things will never be so good.

Good luck with it.

8:21 am on May 27, 2004 (gmt 0)

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I regularly receive similar intention of purchases to Nigeria. I ignore all of them.
8:33 am on May 27, 2004 (gmt 0)

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Stop! If you run an ecommerce site, you should use software to automatically delete any email containing the word 'Nigeria'.

Don't do what they say. Ignore the order.

[edited by: engine at 8:58 am (utc) on May 27, 2004]
[edit reason] no specifics, thanks [/edit]

9:51 am on May 27, 2004 (gmt 0)

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We get around 20 emails per week from African, Eastern European and lately Taiwan and Indonesia.

Always ignore them don't even waste your time.

10:32 am on May 27, 2004 (gmt 0)

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Shame there is no way in which we can play these scam artists at their own game.
4:17 pm on May 27, 2004 (gmt 0)

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We do receive sales from Taiwan and have yet to receive any chargebacks.
4:25 pm on May 27, 2004 (gmt 0)

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Scamsters must be coming up towards the end of their fiscal quarter, we're getting a higher volume of "MUST HAVE YOUR GOODS QUICKLY WILL PAY BY US CREDIT CARD" emails than normal.

--Mike

5:21 pm on May 27, 2004 (gmt 0)

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Raymond,

Are they US cards being shipped to Taiwan?

What do you use to prevent them(chargebacks)?

11:56 pm on May 27, 2004 (gmt 0)

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Stick with the US for Ecommerce sales, unless you can take the gamble of losing your goods, your money to buy them, and then whatever chargeback fees.
5:57 am on May 28, 2004 (gmt 0)

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The only thing that I do is to match their IP and their shipping / billing address. If there is a significant geographical difference, we will contact the customer first.

I completely ignore all sales from middle east, eastern Europe, and Africa. I have gotten sales from China, Taiwan, Japan, Hong Kong and I have yet to receive any chargebacks from these orders. What funny is I have had a couple chargebacks from the U.S. But then it is bias since 85% of our sales are from the U.S.

2:13 pm on May 28, 2004 (gmt 0)

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"The only thing that I do is to match their IP and their shipping / billing address. If there is a significant geographical difference, we will contact the customer first." Raymond

We used to do the exact same. When our business took off in 2003 we were spending far too much money on CRM verification. We were losing so many order because we just couldn't in touch with our customers with large orders...different shipping and billing addresses. When VbV emerged it gave us the capability to accept these transactions without the fear of fraud. It cut our overhead by at leadt 50%. We were aso able to eliminate other fraud screening expenses.