Forum Moderators: buckworks
I have read for a while here in the forums and even I am 99% convinced that this is indeed fraud, I would still like to show it to you.
I got these 2 emails asking for a big order (30 units of my widgets, over 700$). The email is: <snip>
The logs say that this visitor comes from <snip>.
I told him that I don't accept such orders through Creditcard, but that he could SWIFT me the money via my bank account. He refused, of course :-)
I was wondering, my creditcard processor allows C/C FAX orders, where the payer has to sign a paper. Would this avoid later on the chargeback?
Anyhow, I think it looks pretty obvious that this is sure fraud :-/
Opinions?
[edited by: engine at 8:57 am (utc) on May 27, 2004]
[edit reason] no specifics, thanks [/edit]
I completely ignore all sales from middle east, eastern Europe, and Africa. I have gotten sales from China, Taiwan, Japan, Hong Kong and I have yet to receive any chargebacks from these orders. What funny is I have had a couple chargebacks from the U.S. But then it is bias since 85% of our sales are from the U.S.
We used to do the exact same. When our business took off in 2003 we were spending far too much money on CRM verification. We were losing so many order because we just couldn't in touch with our customers with large orders...different shipping and billing addresses. When VbV emerged it gave us the capability to accept these transactions without the fear of fraud. It cut our overhead by at leadt 50%. We were aso able to eliminate other fraud screening expenses.