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Has anyone had experience with PayQuake?

Feedback on customer service, etc.?

         

sportcaster

11:14 pm on Mar 1, 2004 (gmt 0)

10+ Year Member



Am considering going with PayQuake for merchant card services for my online shopping cart. Their rates are quite reasonable. Has anyone had any experience with them? Can you tell me about their customer service, how quickly they deposit funds, any problems with chargebacks, etc? Thanks.

CernyM

3:42 am on Mar 3, 2004 (gmt 0)

10+ Year Member



I used them when I first started out because of their no-minimums plan.

I personally didn't have any problems with them, and the time between settlement and the check hitting the bank was the normal 2-3 days.

I stopped using them because my volumes increased to the point where other providers made more sense, though I've kept the account open as a fallback.

Other folks in various threads have reported some issues with inattentive or slow customer service. However, in the world of deep-discount merchant accounts, I'm not sure that's out of the norm.