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Forum Moderators: buckworks
The cool part was they transferred my form data to the new site. The bad part was I had to "register" just to see if there was an available flight. Guess what I did?
Does everyone else do this or am I in the minority. To me, from my own experience, it is bad, bad, bad to make a customer register if you want to keep the site sticky.
joined:July 3, 2001
i agree, its not a question of real/fake details, it really annoys me to have to register just to find out info, so i do the back button thing too.
One thing that really annoys me:
When webmasters have registration requirements just to view product information/prices on ecommerce web sites.
If anything, an account should be automatically created based on details entered when the customer places an order.
If the info is not available anywhere else, you will register. If you like the feel of community you will register. If there are tangible benefits for you, you will register. If none of these, well most people wouldnt bother.
So it differs from site and site, depending on their use. I think the only places i have registered are WMW, Yahoo, and the New York Times - they all have benefits i cant get anywhere else.
What point does it serve other than to prove the site owners are control freaks?
joined:July 19, 2001
However - registration is useful for obtaining emails for marketing purposes. So I try and get customers to register for newsletters, or for free software/trial periods.
I guess I am a(nother) webmaster's nightmare - I almost take pleasure in filling out registration forms with bogus (hit random keys for each field) information. I realize it takes the webmaster a scant nanosecond to ignore and delete my input, but it somehow makes ME feel good.
I subscribe to a few hobby-related newsletters, but I wouldn't even consider giving up any real information - just a throwaway hotmail/hushmail type account and a bunch of "Name: skjdhfdjsk Address: asdassa" nonsense. If that isn't sufficient, I go elsewhere. It is astonishingly rare (unheard of?) for useful information on the net to be restricted to just one site or a single newsletter, so like the picky consumer that I am, I go elsewhere.
A form for cheap airline tickets? If I were to spend any time at all on that site, I would fill the form out - six or seven times, with a automated form-filler and useless information. I just can't resist throwing a brick when I see something that so thoroughly ticks me off, and ever since Serial became PPP, Lynx became Mosaic and ASCII became dynamic stereoscopic dancing bears, a large chunk of the web has tweaked this particular pet peeve.
Guess I digressed a tad...