Forum Moderators: buckworks
Knowing how your competition does business is always a good idea. I'll often visit competitor sites and see the buyer experience is like. It helps me to realize what I do better and at the same time what areas I can improve in.
> potential customers to go to the competition?
I do it with price comparisons sometimes, but I don't usually leak leads to the competition. I also link out to partners that buy wholesale from us. Buyers appreciate that you provide a source closer to them facilitating quicker delivery of products. The other benefit is the perception that your company is reputable enough to partner with other companies.